RDC'S
The cut off times to order Warranty and Customer Down orders are 5:00pm EST for all locations except for these two locations.
Portland and Dallas RDC
If you need to follow up on a PGEN order, we send inquiries to this email address.
cumminssupport@mwedealers.com
Making people’s lives better by powering a more prosperous world.
Our Mission
This must be done within BMS to allow Charge customers to pay with Credit Card.
Change payment type to CCARD
If a dealer needs training for Cumpas, we will direct them here.
Resource / Help Section in Cumpas
Self-serve option.
If the customer has a charge account and is RDC facing. This order type must be made.
OESD
This vendor code is used in One BMS for ONAN Indiana.
3978
Innovating for our customers to power their success.
Our Vision
These order types are allowed at the MDC.
If we're sourcing a part from another branch, we must place the order as _____
Customer Down
All order types must be submitted at this location prior to 5:00 PM CST.
Dallas RDC
This vendor code is used in Southern Plains for ONAN Indiana.
1484
Caring, Accurate, Responsive and Easy are these values
CARE
Calling 855-444-0068 will allow to do this for the customer's account.
Reactivate
These are the 4 order types dealers can place through Cumpas
Stock, Warranty, Customer Down, Daily
A daily stock order from an RDC to the branch for will call pick up at the branch is this type of order.
Branch Tote Orders
For MDC facing customer's this part/product will no longer be shipped directly to customers.
Fleetguard
If you are not following your work schedule then these two KPI's will be negatively impacted.
Adherence and Conformance
This command within GOMS allows you to check inventory.
INVAVAIL
If you're having issues with Jabber and exhausted all troubleshooting steps. This should be done next.
Create an IT Ticket
Parts were shipped out of the RDC but some parts are missing. This email address handles these types of issues.
shipquality@cummins.com
You should cross reference the CES part numbers to this type of part number.
CECO
Participating in Lemon Tree will add hours to your ______
EEEC
A dealer must provide this to place a warranty order.
ESN or GSN
If webparts is not loading, we should do these following steps to resolve it.
Delete the bookmark and re-add it.