Epic
What is the 1st thing you would do to schedule a patient?
What is click on appointments
Where would you go to find helpful modality numbers?
What is scheduling reference
Where would you go to enter PTO requests?
What is messaging
What disposition would you use to allow you to answer calls?
What is ready
Where would you go in calabrio to find quality performance?
What is reporting
Where would you go in epic to find a patient's past appointment before epic was introduced?
What is legacy
What is the difference between UHMG and UHMP?
what is mg-medical group and mp- medical practice
Where would you go to listen to previous phone calls?
What is recordings
What disposition would you use to allow yourself to take a bathroom break?
What is personal time
What are the 3 C's?
What are caring, concern, and compassion
What is the pre-register number for the current workque list?
What is 2379
Where would you go to find primary care concussions specialists?
What is quick search
Where would you look to see your daily schedule?
What is schedules and planning
How do you close out of Cisco?
What is end of day must click sign out and sign out end of day
What is the time limit for a short call?
What is 2 minutes
What are the 5 different communication preferences for patients to receive notifications?
What is mail, phone, text messages, emails, and mychart.
Under the providers name where would you go to find when was the last time their alerts were edited?
What is view providers history
Where would you go to listen to a live phone call?
What is application management
What is the name of the category when you miss a call?
What is rona
What is the scoring goal for quality?
What is 90%
Name 3 ways to verify a patient
What is name, date of birth, address, ssn, mrn.
Who is the liaison for Wayne County?
Who is Jason Lansdale
Name 3 categories form your calabrio home page
What is adherence, schedule, average evaluations, 10 most recent evaluations
What calls does 2ring give you?
What is inbound, outbound, and internal
What are the 2 automatic failures for quality?
Not using MDFit if applicable, and HIPPA violation