Emotional Support
What actions indicate active listening?
1. Smiling
2. Eye contact
3. Erect posture
4. Attention to what the speaker is saying.
You are taking the hospital gown off a patient who has an IV line in the left arm. Which arm should you take out of the gown first?
right arm
Are there adaptive devices for activities of daily living (ADLs)?
Yes.
A few include adaptive utensils, canes, and crutches.
- "Does my state and facility permit me to to perform this task?"
- "Is it in my job description?"
- "Do I have the qualifications to perform it?"
Are an example of..
Right Task
Which body system protects the body by filtering blood and lymph, and removing toxins that can cause infection and disease?
Lymphatic
T/F : Restating the patient's statement to show understanding is called reflecting.
False.
Mirroring is restating the patient's statement to show understanding.
Reflecting is repeating a patient's statement or question back to them to encourage them to value or accept their own opinions.
T/F : When performing oral care on an unconscious patient, you should still reassure them and talk to them.
True
What should you do for a patient that has vision loss?
Explain everything that is taking place. Keep them safe by escorting them as necessary to prevent injury.
- "Can I perform this task safely for this patient?"
- " Do I have the equipment I need perform this task?"
- "Is the patient stable enough for me to perform this task?"
Are an example of..
Right Circumstances
Name 3 indications of a wound infection.
1. Redness 6. Foul odor
2. Swelling 7. Drainage
3. Fever
4. Increasing pain and discomfort
5. Warmth around the would
Ineffective communication skills... (Name 3)
1. Disapproving 2. Probing
3. Advising 4. Agreeing/Disagreeing
5. Defending 6. Giving approval
7. Reassuring 8. Minimizing feelings
9. Making stereotypical comments
A partial bed bath consists of cleansing what areas on the patient's body?
Face, neck, hands, back, armpits, buttocks, and perineal area.
How should you communicate with a patient who has difficulty communicating?
Look for clues from the patient's facial expressions and body language. The family can also tell you the best way to communicate with the patient.
- "Do I have the confidence, training, and experience to perform this task?"
- "Do I have any reason to hesitate?"
- "Do I have any concerns about proceeding?"
Are an example of..
Right Person
Name 2 situations that require immediate notification of the nurse.
1. Cyanosis 5. Uncontrollable bleeding
2. Shortness of breath 6. Choking
3. Changes in and loss of consciousness 7. Sudden unbearable pain
4. Falls
T/F : Gently persuading a patient to express their thoughts in a little more detail, but avoiding any probing or prying is known as exploring.
True
Name all necessary equipment needed for bed making in order. (So when you flip them, they should be in order in what you need first to last.)
1. pillowcase 2. fitted sheet 3. draw sheet
4. incontinence pad 5. flat sheet 6. blanket
A patient has come into a clinical setting with a service animal. You want to speak to and touch the animal. What should you do?
Remind yourself that the service animal is not a pet and that when on duty those distractions are inappropriate.
- "Did the Nurse give me enough information so I know exactly what I have to do?"
- "Do I understand what the Nurse expects of me?"
Are an example of..
Right Direction
Define physical avoidance.
Keeping away from any person, place, or object that evokes memories of something unpleasant.
Name 4 skills of therapeutic communication.
1. Accepting 2. Clarifying 3. Encouraging communication 4. Exploring 5. Focusing 6. Giving a broad opening 7. Giving recognition 8. Making observations 9. Mirroring 10. Offering self 11. Offering general leads 12. Reflecting 13. Remaining silent 14. Summarizing
What are some things you should look for when assisting a patient with toileting? (name at least 4)
1. Diarrhea 5. Cloudy or bloody urine
2. Cconstipation 6. Difficulty urinating
3. Blood or mucus in stool
4. Burning or pain during urination
If you are assigned to be a sitter for a patient what should you do?
Keep your focus on the patient at all times. You can make conversation or watch television with the patient, but do not pressure them to talk to you about feelings or intentions. You are not a trained counselor. Your role is to keep the patient safe and call for assistance if a threat to safety arises. DO NOT leave the patient alone until help arrives.
" Will the Nurse be available to answer any questions that arise and make sure I am performing the task adequately and safely?"
Are an example of..
Right Supervision
List Kubler-Ross's stages of grief.
Denial, Anger, Bargaining, Depression, and Acceptance