Communication
written words; clarity of voice; humor
What is verbal communication?
May act differently due to pain, stress or anxiety
What is a seriously ill or traumatized patient?
Get down on their level; patience; immobilization skills
What is a pediatric patient?
information regarding a patient's condition
What is a clinical history?
Exact and precise as possible; careful questioning and gentle touch
What is localization?
Accurate and timely; Coordinated team approach; develop rapport
What are methods of effective communication?
Needs special attention; always communicate verbally; ask patient how you can help
What is a visually impaired patient?
Calm tones; simple words; concerned with what is happening right now; distractions can help
What is a toddler (ages 1-3)?
perceived by the affected individual
What is subjective data?
Intensity, quantity or extensiveness of problem
What is severity?
paralanguage; facial expressions; touch
What is nonverbal communication?
May need to write instructions or show them what you need
What is a hearing impaired person?
Not able to reason logically; short attention span; can cooperate if you win trust
What is a preschooler (ages 3-5)?
Let the patient tell the story; tell me what happened; non-directed and non-leading
What are open-ended questions?
Duration since onset; frequency; course of the symptoms
What is chronology?
tone; pitch; speech rate; volume of voice
What is paralanguage?
use interpreter or interpreting device
What is a non-English speaking patient?
Treat with respect; do not assume they cannot hear or understand; speak clearly and slowly
What is a geriatric patient?
Focuses the interview; helps patient provide more detail
What is a probing question?
determine whether other symptoms accompany the chief complaint; what else is going on?
What are associated manifestations?
Moving patient into correct position by gently touching
What is moving with emphasis?
Good communication; work quickly; have security nearby
What is a substance abuser?
Think logically and analyze; may ask questions; fear of separation; fear of unknown
What is a school-aged child (ages 5-10 years)?
perceptible to the senses; can be seen, heard or felt
Define things that intensify or produce the problem; what makes it better or worse?
What is aggravating or alleviating factors?