Dental Anatomy
Another name for front teeth
Anterior Teeth
If you get up from your computer you must?
Go on not ready and lock your screen.
What color is New Patient production time
Purple
Patient calls and cancels appointment 18 hours before their appointment. You have notified the practice of the cancellation. What other step must be taken.
Chart the cancellation.
The browser we open Cisco Finesse in
FireFox
The number of permanent adult teeth
32
Email the practice
NP Weblink
Flash Alert
The company Park Dental is affiliated with
TDS: The Dental Specialists
Another name for a wisdom tooth
Third Molar
What is your maximum unavailable rate percentage?
15%
Name 2 types of New Patient scheduling models
60 minutes
30/60
60/30
MN-Its
Where can you find the scheduling guidelines?
Sharepoint
The upper and lower arches
Maxillary = upper arch
Mandibular = lower arch
What medical advice can you give to patients?
What forms are included in the New Patient weblinks.
Patient Medication & Radiograph Request Form
A parent calls in wanting to talk about their 18 year old son's upcoming dental appointment. What must you make sure the son has signed in order to share information.
Use & Disclosure Form
What is verified every phone call
Full Name, DOB, Address, Phone numbers, Email, PMC, Insurance.
Harder outer covering of a tooth
Enamel
What is HIPAA?
Health Insurance Portability and Accountability Act
A patient calls in and has not been seen for over 3 years. How should you schedule this patient?
In NP Production time as directed by the practice.
A 14 year old needs to be scheduled for a cleaning. A flash alert comes up stating PEDO HYG ONLY. Where do you schedule them?
Regular HYG production time
What medical assistance plan can we schedule for?
None