Medical Jargon Simplified
Teach Back
Health Literacy Best Practices
Signs of Low Health Literacy
Health Literacy 101
100

Replace this medical term: "administer."

What is "give"

100

Teaching in bite-sized steps reduces overwhelm and enables focused understanding is called what?

Chunking

100

Name two best practices for nursing staff to use when teaching patients.

What is open-ended questions, teach-back, return demo, plain language, personalization, visual aids, language interpreter, creating comfort.

100

Written materials should be written to what grade reading level?

What is 5th?

100

Health Literacy is a path to what?

What is health equity?

200

Replace this medical term: benign

What is not cancerous or not harmful?

200

Avoiding confusion, instead of technical or assumed terms, uses this type of language?

What is Plain Language?

200

Name two best practices for nursing staff to use when teaching patients.

What is open-ended questions, teach-back, return demo, plain language, personalization, visual aids, language interpreter, creating comfort.

200

Will patients have better or poorer outcomes with low health literacy?

What is poorer?

200

The term for how well a person can obtain, process, and understand basic health information.

What is health literacy?

300

Replace this medical term: NPO

What is nothing by mouth. Do not eat or drink anything?

300

Prompts like “tell me in your own words” assess genuine comprehension, vs. yes/no

What is open-ended teach back questions?

300

Using math equations is appropriate when doing patient education or creating print materials to hand out.

What is false?

300

What kind of readmission rates will be likely see for patient with low health literacy?

What is higher? 

300

Using a patient's family member as an interpreter can lead to this issue.

What is miscommunication or violation of patient confidentiality?

400

Replace this medical term: Edema

What is swelling?

400

This is the purpose of the Teach-Back Method.

What is to confirm the patient understands the information?

400

Putting portions of text in capital letters is NOT an effective emphasis technique. It is considered shouting. True or False?

What is True?

400

What is the SILS-2 question asked by nurses within 24 hours of admission at UCLA Health?

What is 'How comfortable are you with filling out medical forms by yourself"?

400

This tool/service at UCLA Health provides access to over 100 languages.

What is the Language Assistance Program or Interpreter Services?

500

Replace this medical term: Acute

What is sudden or new?

500

By using this approach, it emphasizes the instructor's job in explaining well, not testing the learner’s memory or intelligence.

What is non-shaming approach?

500

What type size font meets standards, including under graphics? 

What is 12 to 14 point?

500

"Did your nurse explain things in a way you could easily understand?", is a question asked post discharge on what assessment? 

What is the Hospital Consumer Assessment of Healthcare Provider and Systems (HCAHPS)?

500

This UCLA platform allows patients to view lab results and communicate with providers while inpatient?

What is Bedside Ipad?