What is AIDET?
Bedside Shift Report
Service Recovery
Purposeful Rounding
No Pass Zone
100

The "A" in AIDET

What is Acknowledge?

100

Used to greet patient/family. 

What is AIDET?

100

The "H" in HEART

What is Heart?

100

Before entering a patient's room, what should you do?

What is Knock, Perform Hand Hygiene, and Introduce Yourself?

100

Never pass it by

What is a call light?

200

The "I" in AIDET

What is Introduce?

200

Updated by oncoming Care Partner, in the Yellow Tower these boards are electronic. 

What is Patient Communication Board?

200

The "E" in HEART

What is Empathize?

200

The purpose of purposeful rounding

What is create a culture of compassionate, patient-centered care?

200

Performed prior to entering a patient's room.

What is Hand Hygiene?

300

The "D" in AIDET

What is Duration?

300

When to perform bedside shift report

What is at Every Shift Change?

300

The "A" in HEART

What is Apologize?

300

Why should you explain to the patient when you or one of your team members will return?

To reduce anxiety and build trust with patients and families.

300

An example of "Clean & Care"

Pick it up and throw it away

400

The "E" in AIDET

What is Explanation?

400

When performing bedside shift report, where should you stand in relation to the patient?

What is Stand on Either Side of the Patient at the Head of the Bed?

400

The "R" in HEART

What is Respond?

400

How often to perform purposeful rounding

What is every hour during daytime and every 2 hours during night hours?

400

"Hi", "Hello", "Good Morning" are examples of how to?

What is Acknowledge Everyone

500

The "T" in AIDET

What is Thank You?

500

Verifying the appropriate patient identifiers demonstrates?

Demonstrates Safety

500

The "T" in HEART

What is Thanks?

500

The P's of Purposeful Rounding 

What is Pain, Potty, Positioning, Personal Items/Placement?

500

The purpose of no pass zone

What Ensures a friendly, clean environment and shows patients we are all here to care for them?