A
What is Acknowledge?
Used to greet patient/family.
What is AIDET?
H
What is Hear?
Performed when you enter a room.
What is Knock, Perform Hand Hygiene, and Introduce Yourself?
Never pass it by
What is a call light?
I
What is Introduce?
Updated by oncoming Care Partner
What is Patient Communication Board?
E
What is Empathize?
Purpose
What is create a culture of compassionate, patient-centered care?
Wash/gel/foam hands as you are entering.
What is Hand Hygiene?
D
What is Duration?
When to perform.
What is at Every Shift Change?
A
What is Apologize?
A way to reduce anxiety and build trust with patients and families.
What is Explain When You or One of Your Team will Return?
Pick it up and throw it away
What is Clean & Care?
E
What is Explanation?
Where to position self during Bedside Shift Report?
What is Stand on Either Side of the Patient at the Head of the Bed?
R
What is Respond?
Frequency of rounding
What is every hour during daytime and every 2 hours during night hours?
"Hi", "Hello", "Good Morning"
What is Acknowledge Everyone?
T
What is Thank You?
Demonstrates Safety.
What is Verify appropriate patient identifiers?
T
What is Thanks?
The 5 P's
What is Pain, Potty, Positioning, Personal Items/Placement?
Purpose
What Ensures a friendly, clean environment and shows patients we are all here to care for them?