HELLO
The H in HELLO
What is Humankindness?
As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.
What is CommonSpirit Health Mission Statement?
The conversation between nurses at shift change.
What is Bedside Shift Report?
DAILY DOUBLE... What do we call the activity that happens when we don't meet the patient/family needs
What is Service Recovery?
The definition of the acronym for HCAHPS.
What is Hospital Consumer Assessment of Healthcare Providers and Systems?
The E in HELLO
What is Eye contact?
A healthier future for all - inspired by faith, driven by innovation, and powered by our humanity
What is CommonSpirit Health Vision Statement?
What is every hour?
The only answer on the patient survey that counts for measurement.
What is Always?
The two questions we ask patients/families about the medications they receive.
What is the Purpose of the medication? and What are the possible Side Effects?
The L in HELLO
What is Listen (or Learn)?
DAILY DOUBLE... Name the five Values for CommonSpirit Health
What is Compassion, Inclusion, Integrity, Collaboration & Excellence?
The collaboration between doctors and nurses making rounds during the day.
What is It Takes 3? or Nurse-Patient-Provider rounds?
A call light is on when you're walking by a room. You respond based on this initiative.
What is the No Pass Zone?
The definition of the acronym for EDCAHPS
What is Emergency Department Consumer Assessment of Providers and Systems?
The L in HELLO
What is Learn (or Listen)?
The name of the volunteer committee that helps provide perspective on projects within our facilities.
What is the Patient Family Partnership Community?
DAILY DOUBLE - Name the 5 P's for hourly rounds.
What is Pain, Position, Potty, Pumps, and Personal Belongings?
The acronym HRO
What is High Reliability Organization?
The vendor for our survey process.
What is Press Ganey?
The O in HELLO
What is Offer assistance?
The reason CommonSpirit Health exists
What are Patients?
The daily activity hospital leaders engage in during dedicated time every day.
What is Leadership Rounding?
The ways we can assist our patients to be able to have a quiet environment to rest and recover.
Discharge begins at what time.
What is on admission?