Copay
PN Services
Medication
Program Overview
100

TRUE OR FALSE: You will enroll all patients who qualify for a Copay Card via Lynk?

What is False?

100

This process of reaching out to the Patient to inform of ViiVConnect services

What is Welcome Call?

100

Which service do we provide that helps to obtain and verify what the patient's insurance covers?

What is Benefits Investigation?

100

Which service is used to provide a buffer for patients who may fall outside of their 7-day window?

What is Planned Missed Dose?

200

TRUE OR FALSE: You must only be commercially insured to be eligible for a Copay Card?

What is True?


200

Tool used to provide callers information of their insurances historical coverage

What is Payor Tool?

200

These two medications have PD in their name

What is Tivicay PD and Triumeq PD

200

Which case closure status would be utilized if the patient was taking a viiv product then decided to stop taking due to side effects?

What is Discontinued?

300

This is the Vendor for Injectable medications 

What is ConnectiveRx?

300

When patients are needing to locate a HCP near them, Patient Navigators provide this website

What is AAHIVM.org

300

Which service is used to test the tolerability of the patients prior to starting an injectable?

What is Oral Lead In?


300

How many lifetime fills can a patient receive for Presumptive Fills?

What is 3?

400

This medication has a balance of 7,500

What is Apretude?

400

This cadence is used for Welcome calls and Call Counsels?

What is Day 1, Day 3, Day 7 and close on Day 9?

400

What is the name of the product used for an Oral Lead In if the patient is aligned to Apretude?

What is Oral Lead In?

400

Having active status in this program excludes a patient from being eligible for copay services, presumptive fill services, and PAP

What is ADAP?

500

TRUE OR FALSE: Having a Copay Accumulator allows the funds used from the Copay Card to apply towards the patient's deductible?

What is False?

500

Max amount of time allowed to submit an Adverse Event?

What is 24 hours?

500

What is the name of the product used in Planned Missed Doses that must be accessed through Janssen or a Retail Pharmacy?

What is Edurant?

500

How many lifetime fills can a patient receive for Cabenuva Planned Missed Doses?

What is 2?