In The Beginning
What are the 3 components in a culture of safety?
- Become preoccupied with avoiding failure
- Seek out and Defer to Experts
- Activities Focused on Safety
What are the first 2 steps taken when a safety incident occurs?
Report
Disclose
What should be included in an apology letter?
-Description of the incident
- Take responsibility
- Discuss the steps you will take to stop it from happening again
TQM
Total Quality Management
Name The Kardashian Children
Kourtney
Khloe
Kim
Robert
When does the concept of safety end and the concept of quality begin?
Trick Question!
Quality and Safety must be a united front!
What are the 8 principles in the TR code of Ethics?
Advocacy
Autonomy
Benefience
Confidentiality
Equality
Fidelity
Informed Consent
Professional Competence
What are the 3 characteristics of quality?
-Structure
- Process for performance
-outcomes
CQI
Continuous Quality Management
How many grandchildren does Kris Jenner have?
13
What is Risk and what is Harm?
Risk- The chance that any activity or action could happen and could cause harm
Harm- An unintended outcome of care that may be prevented with evidence informed practices
What is the most common Tort?
Negligence
What is the purposed of root cause analysis?
To uncover the underlying cause(s) of an error by looking at enabling factors
PDCA
Plan
Do
Study
Act
What famous rapper was Kim married to?
Kanye West
What is the Canada Health Act?
The Canada Health Act is Canada’s federal legislation for publicly funded health care insurance
What is a Whistleblower?
A person who believes something wrong has been done and is bringing the misconduct to light.
What are the 2 leaders types?
Transactional
Transformational
RCA
Root Cause Analysis
What did Kim lose in the ocean in Bora Bora?
Diamond Earring
What is the Canada Health Transfer?
Funding for healthcare for all provinces and territories of Canada
What is it called when a group of care providers work together?
Inder-disciplinary care team
What are the 2 types of benchmarking that can be used to evaluate patient safety and quality performance
- Internal Benchmarking
- Competitive or External Benchmarking
NTS
Non Technical Skills
What colour toilet paper does Kris Jenner use in her house?
Black