PATIENT SAFETY
How any staff member with CAC access can report a potential or actual patient safety event
PSR
Structured processes such as SBAR, Call-Out, Hand-offs & Huddles where information is clearly & accurately exchanged among team members
Communication
A program by the Defense Health Agency (DHA) to improve the reliability of the Military Health System
Ready-Reliable Care
What you should do before & after touching a patient, removing gloves, or contacting bodily fluids or contaminated surfaces?
Wash Your Hands
The theme of this year's Patient Safety Awareness Week
Patient Safety is a Team Sport
What is the system that tracks patient safety reports (PSR's)?
JPSR
A part of Mutual Support where team members protect each other by offering and seeking help
Task Assistance
The Shiver-
One of the 6 practices of the RRC Safety Communication Bundle, this is a daily briefing led by a senior leader.
Leader Daily Safety Brief (LDSB)
When washing your hands with soap and water, you should rub hands together vigorously, covering all surfaces of hands and fingers for ___ ____
(2 words)
15 Seconds
Organization that accredits our facility
Joint Commission
Who is the person that receives the PSR's and initiates the investigation process?
Patient Safety Specialist or Manager
Lack of time, varying communication styles, distractions, conflict, lack of information sharing, defensiveness and workload are all _____ to successful team performance
Barriers
Part of the RRC-Safety Communication Bundle, this is a weekly visit to flights led by senior leadership. Used to identify staff concerns and issues and encourage open dialogue up/down the chain of command
RTI (Rounding to Influence)
Senior Leadership Rounds (SLR)
This substance is a CDC-recommended means of cleaning hands that are not visibly soiled and is more effective at killing germs on hands then soap.
It can also be a flammability hazard when stored at high volumes.
Alcohol-based Hand Sanitizer
The way emergency response codes such as security, facility, or medical events are broadcast using the overhead page system
A workplace environment where employees feel safe to openly report mistakes & near misses without fear of punishment or reprisal.
Just Culture
Involving Situational Awareness & a Shared Mental Model, this is the process of continually scanning and assessing the situation to gain and maintain an understanding of what's going on around you
Situation Monitoring
Preoccupation with Failure, Sensitivity to Operations, Deference to Expertise, Respect for People, Commitment to Resilience, Constancy of Purpose, Reluctance to Simplify
Principals of Ready-Reliable Care / RRC Themes of the Month
This safety device should be secured to keep from falling, at 52" to 54" from floor if wall-mounted, and closed, locked and replaced when 3/4 full.
Sharps Container
Military Health System (MHS) and DHA program that aims to increase operational efficiency and reduce costs
Continuous Process Improvement / CPI
In a PSR investigation, Unsafe Condition, Near Miss, No Harm and Degrees of Harm are choices on the - - (2 words)
Harm Scale
Team structure involving the patient, core/contingency team, coordinating team, ancillary & support services and administration to provide safe and efficient care
Multi-Team System
Leadership Commitment, Culture of Safety, Continuous Process Improvement, Patient Centeredness....
RRC Four Domains of Change
This includes at a minimum, gloves, eye protection and face mask for standard precautions when anticipating exposure to contaminants. Can be upgraded depending on isolation precaution requirements
Personal Protective Equipment
Staff member responsible for ensuring flight safety data and resources are up to date, as well as staff training and competencies specific to tasks/department
Safety Monitor