Patient Identification
How many identifiers are used for providing care, treatment, or services?
Two
What does the acronym STAR stand for?
Stop, Think, Act, and Review
What two identifiers can be used to accurately identify a patient?
Name, date of birth, or other unique patient identifier
What must be done when receiving a critical result from the lab?
Complete critical result progress note and notify the provider, if applicable.
What protective equipment is used in isolation.
Gown, gloves, and masks
How often are patients screened for falls?
What tool should be used when communicating with a provider?
SBAR
What do you do if a patient cannot speak English?
Have patient identify their preferred language and call interpretive services
Who can take a critical result via telephone.
Only licensed personnel (nurse, provider, etc.)
When do we need to clean items such as exam tables, equipment, etc.?
After each patient use
What would you do if you felt a patient was at risk for self harm or suicide?
Do not leave the patient alone and notify the provider, and complete the CSSR tool.
What safety tool would you use to help prevent misunderstanding about an order?
Ask a clarifying question
Who can interpret for a non-English speaking patient?
A certified interpreter (may not be family or support person)
Who could you call if physician is not answering?
PCC
What color wipes should be used to clean equipment
Purple (chlorohexidine)
What would you do if you identified a patient safety event or potential concern?
Enter a STARS report
What safety tool includes peer coaching and peer checking?
Never leave your wingman
What requires a dual-sign off?
High-risk meds or any blood administration.
Critical results must be communicated within ______ to a licensed provider.
30 minutes
When must hand hygiene be performed using soap and water vs hand sanitizer?
Before and after eating, after using the restroom, and when visibly soiled and when leaving a contact isolation room
How to report a potential situation?
What does ARCC stand for?
Ask a question, Make a request, voice a concern, use the chain of command