Communication
Reducing Patient Harm
Hospital Associated Infections
Patient Factors
Miscellanous
100

proper procedure for reporting test results to patient and primary caregiver include: 

-report results in timely and prompt manner

-communication amongst appropriate team members

-designations of roles for delivering results/communication

100

Protocols for establishing safety alarms for patients include: 

Checking on incidental history/chart review

identifying specific alarms for patient (chair, bed, seatbelt)

Checking that all systems are working properly on alarm systems

Communication from clinical staff/departments (nursing, therapy, case managers, MDs, pharmacists, etc.)

100

What is the most important measure aimed at reducing the risk of healthcare-associated infections?

Hand Hygiene

100

What is health disparity?

differences in health and disease distribution that adversely impact socioeconomically, socially, and/or geographically in reference the general population

100

Every time you administer medications or blood products, take blood samples, or perform treatments and procedures you must use patient identification. two forms of patient identification are

Name

MRN # 

DOB


200

Factors that contribute to miscommunications towards patient/caregivers include:

-inadequate interdisciplinary handoff

-inadequate discharge planning/instructions

-limited english profiecny/health literacy 

-cultural barriers

-age related challenges

-errors in medical orders or test results

200

Ways to manage patient safety alarms include: 

responding promptly to alarms

identifying when alarms can be disabled



200

The length of time to wash hands with soap and water for hand hygiene

20 seconds

200

What does HRSN stand for?

health related social needs

200

 The Universal Protocol only applies to operative settings, since the parameters aren't relevant to non-operating settings

False

300

Communication needs for patients include

- involve patient/caregiver directly in patient care process

-identify primary patient caregiver/advocate if not already known

-provide patient/caregiver education that address patient needs

-monitor change in status/orders

300

Identifying patients who are at a suicidal risk include this: 

screen/document all patients for suicidal ideation 

patients who are being treated for behavioral health

follow written policies and procedures (removing objects for self-harm, sitter implemented, regular depression/suicide assessment)

300

Foaming in and foaming out is a regular procedure for hand sanitization and hand hygiene. The only time you would not use hand sanitizer and use soap water include the following: 

when hands are visibly soiled

300

what populations are in risk for health disparity?

Racial/ethnic minorities

women 

older adults 

people with disabilities

marginalized groups

300

1 in how many patients get diagnosed a hospital acquired infection ?

1 in 31 patients

400
What is the percentage of communication error related to handoffs?

67%

400

Ways to avoid patient harm relating to medications upon discharge day include: 

explain importance of managing medications to patient, go over time/frequency of dosage, list of medications to patient and primary care provider, carrying medication information upon emergency

400

Contact Time and Dry Time for Sani-Cloth AF3 and Bleach Wipes are

3 minutes and 4 minutes

400

examples of a patient's HRSN include

access to transportation 

difficulty paying for prescriptions/paying for medical bills

education in literacy 

food insecurity 

house insecurity

400

Name Vital Documents and Non-Vital Documents

Vital Documents- informed consent, complaint forms, intake forms that may have medical consequences, eligibility criteria for rights, decrease or denial of benefits or services


Non-Vital- Menus, third party documents/forms/pamphlets, enrollment handouts, general information intended for general information purposes

500

What are the five domains of organization readiness for implementing effective communication and patient/family centered care?

-leadership

-data collection/use

-treatment of care and services

-service providers

-patient engagement 

500

Placement of items in biohazard bins include

Biohazards bins: bodily fluids such as items soiled in blood, anatomical waste, and/or PPE that came into contact with blood and potentially infectious materials

500

proper process for donning/doffing PPE for Airborne Precautions

Hand Hygiene-> Gown -> Mask (N95)-> Eye Protection -> Gloves


Gloves->Eye Protection -> Gown-> ->  Mask -> Hand Hygiene 

500

How to complete routine Quality Improvement within the hospital?

manage data, measure performance levels, and assess patient safety

500

Examples of most frequently identified root causes of sentinel events reviewed by joint commision:

human factors

leadership

communication

assessment

physical environment

information management 

careplanning