People and Things
Krissy Lamoureaux
Who is the Risk Manager at Encompass Tallahassee?
Performing this action is the number one evidence-based method to prevent infection.
What is Hand Hygiene?
The program for reporting an event that could have caused harm but was caught before reaching the individual.
What is Good Catch?
The model that guides the interactions we should have with patients, families, team members, and visitors.
What is CPR?
The concept that patient care is everyone's responsibility, and everyone is expected to answer call lights and respond to alarms.
What is No Pass Zone?
This is filed/submitted to report an unsafe condition, near miss, or event.
What is an RL6 Incident Report?
Topics originated by the Joint Commission to promote and enforce patient safety.
What are the National Patient Safety Goals?
An interdisciplinary process comparing a complete list of medications that the patient has been taking prior to admission, with the medications that will be provided during hospitalization; performed at pre-admission, admission and/or at time of transfer or discharge.
What is MEDICATION RECONCILIATION?
KEY to fall prevention is an acronym to remind us of steps to take to prevent falls. KEY stands for:
What is Knowledge, Environment, You?
This is the application used to report concerns, complaints, and/or grievances that are voiced by a patient or family members.
eCALM
Natalie Ryder
Who is the CEO at Encompass?
15 days.
What is the number of days the Risk Manager has to report an Adverse Event?
What you must do to verify the correct medication is being given to the correct patient (right patient, right dose, right route, etc).
What is the Rights of Medication Administration?
The primary objective of SBAR is to provide a standardized form of communication between caregivers in providing accurate, clear and complete information during transitions (“hand-offs”) in patient care. The acronym SBAR represents . . .
What is Situation, Background, Assessment, and Recommendation (SBAR)?
These two patient identifiers are used prior to administering medications, performing treatments, obtaining and labeling any specimens at bedside, and prior to administering any blood products.
What is the patient's NAME and DATE OF BIRTH (DOB)?
Jim McCammon
Who is the Encompass Safety Officer?
The most frequently reported adverse patient event by hospitals.
What are falls?
This is the preferred method of order entry in the hospital setting.
What is CPOE (Computerized Physician Order Entry)?
Examples include central line–associated bloodstream infections (CLABSIs), surgical site infections (SSIs), catheter-associated urinary tract infections (CAUTIs), clostridium difficile infection (CDI), methicillin-resistant staphylococcus aureus (MRSA) and other multidrug-resistant organisms (MDROs).
What are Healthcare Associated Infections (HAI)?
This is the first thing that should be done if you observe a patient on the floor.
What is assess for injuries and wait for the team to arrive?
A group of people who work together to ensure that the patient achieves the maximum level of independence.
What is the Interdisciplinary Team?
Assault of a patient, fall with major injury, medication error resulting in transfer to higher level of care, and death of a patient within 4 days of discharge against medical advice are all examples of this.
What is Sentinel Event?
This is the name of the medication dispensing machine in use at Encompass.
What is Pyxis?
The 5 Ps (Pain, Position, Potty, Posey, and Personal Needs) are a critical part of this process that ensures all the patients' needs are met before you leave the room.
What is Purposeful Rounding?
You are a care team member and are approached by a family member of one of your patients. She indicates that her Mom (the patient) appears to be "not right." After assessing the patient, you determine you need help. How/who do you call for additional assistance?
What is CODE ICE or Rapid Response Team?