Patient Identification
Communication
Infection
Patient Safety
Medication Safety
100

How many identifiers are used for providing care, treatment, or services?

Two

100
What two things must you do when verifying verbal orders & results received by telephone or in person.
Write down and Read back
100
How long must someone wash their hands with soap and water.
15 seconds
100
Use only ______ abbreviations.
Standardized or approved
100

When should a patients medication list be reviewed/updated?

At every visit.

200

What two identifiers can be used to accurately identify a patient?

Name, date of birth, or other unique patient identifier

200
Can a critical result be left on a voice mail.
No
200
What protective equiptment is used in isolation.
Gown, gloves, and masks
200

How are patients initially screened for falls?

Upon registration.

200

What is the process for making sure you are administering the correct medication?

Verify patient and correct medication by scanning.

300

What do you do if a patient cannot speak English?

Have patient identify their preferred language and call interpretive services

300

Who can take a critical result via telephone.

Only licensed personnel (nurse, provider, etc.)

300

When do we need to clean items such as exam tables, equipment, etc.?

After each patient use

300

What would you do if you felt a patient was at risk for self harm or suicide?

Do not leave the patient alone and notify the provider.

300

How long is a multi-use liquid medication good for after opened/punctured?

28 days (must be labeled with expiration date on the bottle/vial)

400

Who can interpret for a non-English speaking patient?

A certified interpreter (may not be family or support person)

400

Who would you call if physician is not answering?

Supervisor

400

What is our hand hygiene compliance goal at SEH?

90%

400

What would you do if you identified a patient safety event or potential concern?

Enter a Quantros safety event.

400

What are the temperature ranges for medication refrigerators?

35-46 degrees Fahrenheit/2-8 degrees Celsius.

500

When can a minor give consent to treat for themselves?

Pregnancy, STD testing &/or treatment, drug or substance abuse, legally married or emancipated.

500

Critical results must be communicated within ______ to a licensed provider.

1 hour

500

When must hand hygiene be performed using soap and water vs foam?

Before and after eating, after using the restroom, and when visibly soiled.

500

What safety measures are in place for patients having an in office procedure?

Make sure you have the correct patient. Obtain informed consent. Verify with the patient or family that this is the correct place on the patient's body. Have provider mark the correct side.

500

What are the 5 rights of medication administration?

Right patient, right drug, right dose, right route, and right time.