The main problem being addressed in this current project
What is the low congruency between the four statuses targeted?
100
Role who removes road blocks, and publicly rewards and shares successes
What is the role of an Executive Champion/Sponsor
100
The % congruency goal of this project
What is 10% improvement in congruency?
200
Two of the eight “out of scope” areas mentioned in the charter
What are: NOC, Psych, RAVE, Retrospective patient status corrections, Ongoing LOC work, care coordination rounds, outpatient case management, Memorial Service Agreement?
200
Those agencies, departments or staff who this project serves (i.e., patient families, Compliance Agencies, providers, case managers, Transfer Center nurses, etc.)
What are customers of the process/project?
200
The current congruency between the 4 statuses targeted by this project
What is 57%?
300
The Process “Start” and “Stop” of this project
What are the “Bed request at the TC” (start), and “CM finishes assessment with all bundle elements completed” (stop)?
300
Those who work in the process, actively participate in the project, and create/generate solutions to improve the process
What is the Operational Team?
300
One of the financial metrics targeted by this project
What are 1) staff cost at admission (e.g., CM & provider); 2) Staff cost after D/C but before billing (e.g., CM, PFS, Rev Integrity, HIM); 3) Lost Obs time
400
The four patient statuses targeted by this project
What is TC, Physician Order, CM, & Event Management (Reg/ISS)?
400
Role who trains/educates on usage of PI tools and methodologies; employs these tools to the current project to bring about improvement
What are the Process Improvement Specialist & Lead?