Passenger Processing Procedures
What is the first step in processing a passenger?
Verifying the passenger’s identification and travel documentation
Which document outlines the policies for handling special needs passengers?
AFI 24-605
What is the primary safety measure for passenger airlift operations?
Ensuring compliance with safety and security protocols outlined in AFI 24-605.
What is the protocol for handling passengers with missed connections?
Rebooking them on the next available flight and assisting with any necessary accommodations.
What Category is Retired
Cat 6
What form must be completed to document passenger baggage?
DD Form 2131
What regulation governs the transportation of hazardous materials by air?
AFI 24-204
How are safety inspections integrated into passenger operations?
Through regular, scheduled inspections and adherence to safety guidelines.
What form do parents need to fill out for unaccompanied minors?
AMC Form 1004
Newly commissioned ROTC Officers who are awaiting the call to extended active duty. Is travel authorized from CONUS to OCONUS?
False
How are passengers notified of flight delays or cancellations?
Through announcements, digital signage, or direct communication from the transportation office?
What must be provided to passengers if their flight is significantly delayed?
What are timely updates, food, and lodging arrangements as required.
What action is required if a safety breach is detected in passenger operations?
Reporting the breach immediately and taking corrective action as per safety procedures.
What is the procedure for managing overbooked flights?
Offering compensation or rebooking options to affected passengers while maintaining operational efficiency.
What Category is House Hunting?
Cat 3
What must be done to ensure compliance with passenger baggage weight limits?
Weighing the baggage and checking it against allowable limits.
What are the requirements for passenger seating assignments during high-priority missions?
Adhering to mission priorities and ensuring that essential personnel are seated as required.
What must be done to ensure the proper functioning of safety equipment onboard?
Conducting regular checks and maintenance of safety equipment, such as life vests and oxygen masks.
What steps should be taken if a passenger requires medical assistance during a flight?
Providing immediate aid, notifying the crew, and coordinating with medical personnel on the ground if necessary.
Can unaccompanied dependents of deployed active duty uniformed service members travel from C-C and O-O
True
What is required for passenger manifest accuracy?
Ensuring that all passengers are correctly listed and their information is up-to-date.
How should passenger complaints be managed?
Documenting the complaint, addressing it promptly, and providing a resolution or follow-up.
How should safety briefings be conducted for passengers before takeoff?
Providing clear and concise instructions about emergency procedures and equipment use.
How should lost or damaged baggage be handled according to regulations?
Filing a report, tracking the baggage, and providing compensation or assistance to the passenger.
What category is accompanied EML?
Cat 2