Activation
How do we enhance security on the Clover platform?
Two-factor authentication
Clover Navigation tabs are on which side of the screen?
Left
Payeezy transactions can be refunded through Clover
False
What is the web address needed to go activate their new Clover account from Payeezy?
What's another name for Virtual Terminal?
New Sale
What is the first step in a purchase or pre-authorization transaction with a credit card using the Clover POS system?
Selecting the appropriate transaction type
How are employees' accounts from Payeezy migrated to Clover?
Employees with accounts in Payeezy and valid, unique email addresses on record are automatically converted to Clover and receive a welcome email to activate their account.
True or False:
Dashboard 3 is available for merchants migrated on or after August 1, 2023
True
What are the limitations or differences in processing forced post transactions between Payeezy and Clover?
Clover does not support forced post transactions due to additional security requirements
Why is it important for each user on Clover to have a unique email address and mobile number, besides avoiding mix-ups with leprechaun communication?
Because sharing is not caring when it comes to passwords and phone numbers - each user deserves their own pot of gold!
True or False: The home page screen shows recent activity
True
What are the steps to void a credit card transaction from the POS page and the Transactions page in clover?
You can either select the void option directly after completing the transaction on the POS page or navigate to the Transactions page, locate the transaction details, and select the void option from there.
True or False: The email address has to be a business email
False
To determine if a client is using Fiserv’s new Global Gateway…Payeezy Gateway, use Client360 and the following steps:
Client360 > Funding Information > Funding Details Section
What are the main differences between Payeezy and Clover in terms of managing transactions?
Payeezy and Clover have different interfaces and functionalities for managing transactions.