Buyer Personas
Finance Frustrations
Spend Scenarios
Objections
Payhawk Superpowers
100

Approves the budget and panics if spend goes rogue.

Who is the CFO?

100

You just approved the budget… but the expense already cleared.

What is reactive spend control?

100

The marketing team orders $5,000 worth of software… before you even see the request.

What is uncontrolled or out-of-policy spend?

100

CFO: “We can’t lose our bank relationship - we’ve had it for 15 years.”

Totally - and you don’t have to. Payhawk connects directly to your existing bank cards, so there’s no migration, no disruption.

100

You see transactions instantly.

What is real-time visibility?

200

Checks every invoice and wonders why manual reconciliation still exists in 2025.

Who is the Financial Controller?

200

Reports take days to pull, and everyone wants them yesterday.

What is manual expense reporting?

200

You want to block vendors who don’t comply with policy before the card is charged.

What are spend controls?

200

Controller: “We’re too busy to onboard another system.”

Makes sense - that’s why setup takes days, not weeks. You can go live without changing your workflows.

200

Spend rules that stop rogue purchases automatically.

What is spend control? 

300

Keeps the accounts payable team from drowning in paper.

Who is the AP Lead or Accounting Manager?

300

Employees keep asking for corporate cards “yesterday.”

What is lack of card flexibility?

300

Need a card for a contractor that disappears when the project ends.

What are instant virtual cards?

300

Accounting Manager: “Another login? My team will revolt.”

Fair! Payhawk replaces multiple tools with one login for cards, expenses, and approvals - fewer tabs, less chaos.

300

Cards for projects, contractors, or subscriptions that self-destruct when done.

What are virtual cards?

400

Trains the team to follow policies but still finds rogue subscriptions.

Who is the Head of Accounting?

400

You can see the expense… eventually… maybe… in three days?

What is delayed visibility?

400

Don’t want to disrupt your bank program, but want more control.

What card-linking and advanced spend controls?

400

AP Lead: “We already have cards - why do we need more?”

You actually don’t need new ones - Payhawk supercharges your existing cards with real-time visibility and policy controls.

400

Use your existing bank cards, but get full automation and control.

What is Payhawk Link & Control?

500

Haggles over vendor contracts and dreams of a magical automated approval system.

Who is the Head of Procurement?

500

Reconciling a month’s expenses feels like running a marathon in a maze.

What is manual reconciliation chaos?

500

Need automation that actually reduces work, not just moves it around.

What is automated (unified) spend management?

500

Procurement: “If approvals get tighter, we’ll slow down vendor payments.”

That’s the opposite of what happens - approvals are automated, so you get control without slowing anything down.

500

Combines visibility, automation, and control in one magical dashboard.

What is Payhawk’s unified spend management platform?