Checking Out
How can you tell if a pay lane is open?
Open sign, light on and cashier standing there
Where do you place items to buy?
On check out counter or conveyor belt
When will the cashier tell you the total?
After they scan all of your items
Can you put your debit card in the machine before the cashier is done scanning your items?
Yes, but you finish the 3rd step after everything is scanned
What do you do after paying for your items?
Pick up your bags and carry out of store or wheel outside in a shopping cart
What would a sign say in a store to tell you where to line up to pay?
Line up to pay here, line starts here or pay here
If you brought your own shopping bags, where would you place them?
On the counter or conveyor belt with your grocery items
What should you do if you don't have enough money to buy everything you want to purchase?
Tell the cashier what items you will not be buying
What does it mean to "swipe" a debit card?
Slide the black strip along the edge of the debit card machine
What are the 3 bag options available to customers?
Paper, plastic or your own cloth bags
What is one positive of using a self check out lane?
Faster and less interaction with a cashier
Where do the dividers go on the conveyor belt?
Before and after your items
What can you expect to get after you pay for a purchase in cash?
Your change and receipt
What is a PIN?
A 4 digit number special to that debit card. (Personal Identification Number)
Where should you look when picking up your bags?
At the end of conveyor belt or counter
How much space should you leave at the end of your cart and the person in line before you?
3 feet
Where do you put your shopping basket after your items are on the conveyor belt?
Under and the conveyor belt or give to cashier
Where can you look to find the cost of your purchase?
On the computer screen, on the display and on the debit card machine
What are the 3 questions you will be asked when using a debit card machine?
Cash back?
PIN
Approve the total?
Where do you put your bags if you bring your own?
Hand them to cashier or bagger
Can you go in an express lane (15 items or less) if you only have a 24 pack of toilet paper?
Yes. Its only 1 item
How do you know where to place your items when everyone is standing in one line?
Wait for cashier or store employee to wave to you or tell you where to go
Where should you count your money before handing it to the cashier?
On a non moving surface, not the conveyor belt
Why might a debit card be a better option for someone when they are making a purchase?
Faster, no need to count money, less opportunity for mistakes and tracks purchases
After you put your bags in the cart, where should you look?
Look on the counter or conveyor belt to make sure you have everything