Overcome Objections
HR Product Knowledge
More HR Product Knowledge
Product Benefits
Sales 101
100
The client states the ees are not tech savvy.
What is not everyone has to use it to be a benefit, how did they apply then, once a few ees use it others will jump on or show how the ees are actually tech savvy?
100

Our newest solution that manages raises and bonuses.

What is Compensation Management Tool?

100
Name at least 2 benefits to using a clock versus manual time keeping.
What is eliminates buddy punching, eliminates errors, fast & easy, versatile & programmable?
100
If you find this you can sell the client using their own words.
What is finding the pain (need)?
200
The client states managers won't like it.
What is managers can be added to training, speak to future state (millennial), bandwagon (our clients love it!), make it policy, or what does the majority of your workforce want?
200
Name at least 2 benefits to having our Talent Management tool versus no formal process.
What is constant feedback, ee retention, easy access to prior years, accountability for managers.
200
This is the most important trait of a salesperson in relationship to the client.
What is trust?
300
The client likes to use paper.
What is show the value of savings over time or show them the future and how it will take even more time as they grow?
300
True or False: Can someone submit expenses for someone else?
What is False?
300
Name three different ways ees can clock in using WebTime.
What is SS, Mobile (Geofencing), Kiosk, Clocks, Badge, Biometric, EE Dashboard?
300
Name at least 2 benefits to having our Onboarding solution versus manual process.
What is misinformation, everything in one place that flows to WebPay, delegate to other depts., events, NH engaged through process
300
Describe the sales process, name at least 3 steps.
What is prospect, engage the client, discover and qualify, find a need, make a recommendation and close the sale? (Anything along those lines)
400
The client doesn't like PEPM.
What is explain it's industry standard, 3rd party vendors annual cost is upfront and wait 12 months for ROI or annualize it first to avoid objection?
400
This product uses telephony timesheets.
What is PETE (Novatime)?
400
Name at least 2 benefits to having our Web Recruiting tool.
What is organization, flows to Onboarding, custom workflows, integration with job boards and Checkr, mobility, time saver (parsing resume)
400
A closing technique where you ask the client on a scale from 1 to 10 how likely are they to buy the solution today.
What is the Thermometer Close?
500
The client tells you they don't have the budget.
What is uncover date of the budget and try to build value on why they can't manage without it?
500
In Web Time this is when a company pays its employees on the amount of product they produce at a flat rate.
What is Piece Rate?
500
Name 2 benefits to using our Posters solution.
What is new posters are printed automatically and sent when laws changed, we cover fines if not updated, attorney approved.
500
True or False: Sell features, not benefits.
What is False?