General knowledge
How many times of payment plans do we offer
3
kay card
layaway
progressive
Who are our banks
Comminity and genisis
What is progressive
A lease company
What qualifies for layaway
Everything!
How much is the pymt on something under 700 on kay card
How many times is the minimum expectation to offer
3x
How many different options are their
3
12 mo deffer
36 months
reg revolving
How should we refer to progressive
As a lease to own
What are the stores parameters around layaway
6 month 0 interest
What is wrong with this statement "we do 12 months no interest!"
We do not do 12 months no interest, we do 12 months deffered interest
Can we turn over just the kay card app
Yes! It is an expectation
What is the interest rate on reg revolving
29.99 apr
Can you do a trade in on a lease
No
What is the down payment we request
20% down
adding esp at most will add how much to your reg revolving pymt
$10 a month
Yes!! Tell every single customer about our amazing financing options
What qualifies for 36 month option
All bridal purchases over 3000
if the customer wants to pay off the progressive lease what do they do
They call progressive and work with them, once the lease is signed everything is done through progressive
How often do customers need to make a payment
Once a month
If susan Is making a purch for 2000 what is her down payment for defferred interest
400
When should we start mentioning options
From the very beginning
As a credit card, never as a reward card, make sure your guest knows they are signing up for a credit card
what is the minimum purchase amount for a lease
$300
what happens when a customer doesnt make a payment for 60 days on their lwy
Clearly and often