Electronics
Manual
Zero Pay
Processes
100

In what order do you work electronic batches 

By date order

100
What is the breakdown of a manual batch number ? 

Part 1: This tells if the payment is from an insurance ,patient , or client

Part 2 : type of payment (ck,cc,cash, or eft )

Part 3 : Month and day of deposit date 



100

List two places where zero pays come from ? 

Ability and through the mail 

100

When you are posting a sequestration , what code do you use ?


SEQ

200

If electronic checks are more than 2 weeks old , what steps do you take.

Mark status as issue and notify supervisor

200

When your finished posting a batch and you go to run a report to confirm your batch is balanced , where in LBS do you go ? 


1,6,6

200

When you are manually posting zero pays and a check number is not provided , what do you use as  the check number ?

What is the claim number 

200

What process do you follow if you cannot post an entire batch ?

You create "E" batch 

300

Where do you save a exception report ? 

Saved in the file manager shared folder 

300

Where do you pull up old posted batches ?

The online filing cabinet 

300

Nopay batch numbers ending in 1 should always be what ? 

electronic 

300

True or False does a CO45 get written off in full ?

False 

400

How do you review a batch after it has been posted

in batch detail report 

400

If your receive a warning stating "this invoice was billed to payer PIWELC" , what do you do next ?

Go back up to the payer Id and change it to the correct payer that is listed on the remit. 
400

What is the difference between a "NOPAY" batch and an INSNP batch ? 

INSP = Paper EOBs

NOPAY = electronic 

400

If insurance has adjudicated all charges and rejections are listed do you transfer to the next payer or leave as is ? 

Leave as is 

500

What is the last portion on the exception batch when you print it out 

Correction Report 

500

What is the most important thing to do when your closing your batch ?

Making sure your sub batches balance

500

When is it okay to name the batch followup ?

When the entire EOB needs posted. 

500

What does an amount in the 3rd column in the totals line at the bottom indicate ?

That there will be a negative batch