PAYMENT POSTING BASICS
This document shows what payments were made and how they should be applied.
What is a remittance advice?
A payment arrives with no accession number but includes a patient name. Your first step is usually to do this.
What is search for the patient?
This teammate has worked here the shortest.
Who is Oliver?
A group of flamingos is called this.
What is a flamboyance?
This Italian dish is made with layers of pasta, cheese, and sauce.
What is Lasagna?
A payment that cannot immediately be matched to an account may require this process.
What is research or reconciliation?
A check is received twice for the same invoice.
What is a duplicate payment?
This teammate can help you communicate in Paris.
Who is Sandra?
Octopuses have this many hearts.
What is three?
Guacamole is traditionally made from this fruit.
What is an avocado?
This occurs when the amount received is greater than the amount expected.
What is an overpayment?
An EFT payment arrives with no remittance information. Your first step is to:
What is research for the remittance?
This teammate has a hobby of refurbishing wood furniture.
Who is Ayeasha?
Honey can last this long if stored properly.
What is thousands of years?
This beverage is made by steeping leaves in hot water.
What is tea?
This occurs when the amount received is less than the amount expected.
What is an underpayment?
A customer combines several invoices into one payment. You would post it this way.
What is post to each accession?
This teammate has a Harry Potter room in their house.
Who is Trisha?
This is the only mammal capable of true flight.
What is a bat?
The world's most popular fruit by production volume.
What is a banana?
The process of matching JPM reports and Xifin reports on a monthly basis.
What is month end close?
An appeals rep discovers a payment was posted to the wrong accession. This is how you would correct it.
What is reverse the incorrect payment and post to the correction accession?
This teammate has the most siblings. (11!)
Who is Jasper?
A day on this planet is longer than its year.
What is Venus?
This spice is derived from the dried stigma of a flower and is one of the most expensive in the world.
What is saffron?