Automation
Research
Transmission
Bonus
100

We reviewed the NACHA resend process for what type of customers?

Non-EE Pay Customers

100

Before resending a NACHA, what do you need to get from the customer in writting?

Authorization

100

This log should be checked as part of the NACHA resend process. 

CL Logs

200

Where do you get the path for Naming Convention and UDES path?

Payroll Automation 

200

When working on a nacha resend case what important information did Kimie suggest you obtain?

Hint: the three 'P's' 

Percontrol, Pay group and Pay Date

200

Before opening the CL log directory, this helps you know which log directory to open.

The customers environment

300

On the Payroll Automation Summary page what should the status column state for the Nacha File?

Production

300

What report should the customer run to obtain the direct deposit total?

Detail Payroll Register

300

What is the correct CL log folder to check if NACHA was sent successfully?

Transmission Date/Date payroll was closed AND the date the nacha was resent.

300

How do you send a customer vendor file?

We don't!  Case to customer interface team.

400

Where do you recreate a NACHA from history in the web?

Payroll Gateway > More Actions > Manage Direct Deposit Files

400

What path is used when resending a NACHA?

UDES

400

What Icon do you click on to send a UCN file?

The running man 

400

What boxes need to be checked in order for the customer and vendor to receive a copy of the Nacha file?

On the Payroll Automation Summary screen both boxes must be checked for:

File Transfer and File Delivery

500

Where do you retrieve the NACHA file from after recreating it?

File Transfers

500

Where do you verify the setup and if a 401k or HSA file is a UCN file?

Hint: What is the navigation path

Administration > Transfer Data > Interfaces

500

How do we know if a nacha file was successfully sent on UKG PRO's side?

If the transmission log ends in 0;0;


500

Payroll files can get stuck in the UDES folder from connection issues or missing UDES Rule. If it's stuck from a connection issues what can you try?

In the UDES folder, cut the file(ctrl x) & paste(ctrl v) the desktop of the back office.  Wait 10 seconds. Cut and paste back into UDES folder.

Article 000165511 

600

File types that are labelled UCN stand for?

Ultipro Carrier Network

600

What specific table and column did Brian give you to confirm Direct Deposit Amounts via the SQL Method?

Table = Payreg

Column = prgddamt

600

CL logs start with the date and time of transmission are followed by what?

Example: 2026-07-03 16:11:33; xxxx

sftp