Misc
Lab Staff and areas of the hospital
Patient Rights
Regulatory Agencies
Quality Assurance
100

 _________ refers to the study of the nature and cause of disease.

Pathology

100

A nurse brings in a labeled sample for a Pap test. Which department do you direct them to?

Cytology

100

For a phlebotomist to draw a blood sample from a patient, the patient must:

receive privacy and give informed consent.

100

Regulations enforced by a committee of inspectors, Establishes and enforces safety standards for employees, Can issue fines if there are violations.


Occupational Safety and Health Administration (O S H A)

100

What quality assurance plan not only aims to meet minimum standards but also seeks to constantly improve performance?

continuous quality improvement (CQI)

200

The phlebotomist is mainly involved in which phase of sample testing?

pre-examination

200

While on shift, you receive a call from a provider asking about a urine culture. To which lab section do you transfer the call?

 microbiology

200

When a patient refuses to have blood drawn, the phlebotomist should then?

contact the patient’s nurse or physician.


200

What regulatory agency sets standards of care to ensure quality and reliability of health care. 

The Joint Commission

200

Reviewing and monitoring of outcomes to strive toward continuous improvement in performance is called.

Quality Improvement

300

The testing that is done at the patient's bedside is known as:

point of care testing.

300

The hematology departments look at which of the following?

cellular components of blood

300

Document stipulating the kind of life-prolonging medical care permitted for a patient.

advance directives

300

a nonprofit educational organization that issues publications that describe laboratory procedures, bench and reference methods, and evaluation protocols in all specialties of the laboratory.

 Clinical Laboratory Standards Institute (CLSI)

300

Methods to monitor processes and confirm that processes are within the preestablished limits.

Quality Control

400

The most common source of laboratory error is:

patient identification/labeling.

400

Which laboratory position requires the most education?

pathologist

400

This bill was drafted in 2003 to show support of ethical treatment of patients and an understanding of a patient’s rights and responsibilities.


 The Patient Care Partnership


400

What is an international agency for the accreditation and approval of educational programs for clinical laboratories and other health care professions.


The National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)

400

Acceptable level of performance is called

threshold

500

Which term refers to a phlebotomist who, as part of the laboratory team, gets dispatched to hospital units to collect blood samples?

centralized phlebotomy

500

As a phlebotomist, which hospital department are you most often going to work closely with?

Nursing

500

The patient has the right to review the records pertaining to their medical care and to have the information explained or interpreted as necessary, except when

restricted by law.

500

Which organization inspects the laboratory and requires it to meet additional standards of performance by sending proficiency test samples to the laboratory throughout the year?

College of American Pathologists (CAP)

500

Is a management plan that ensures that the quality expected can be met.


Total quality management