AUTO
This coverage pays for repairs to your vehicle after an accident, regardless of who was at fault
What is collision coverage?
This type of coverage protects your home and personal property against damage from fire, wind, hail, and vandalism.
What is Homeowners Insurance?
The amount the insured must pay out-of-pocket before the insurance policy begins to pay a claim.
What is Deductible?
This is the formal request made by the policyholder to the insurance company to seek compensation for a covered loss
What is Claim?
We email these to Lisa daily
What is a Win Back, Save, and Google Review
This type of coverage helps cover damage to your vehicle caused by events other than a collision, such as hail or theft
What is Comprehensive Coverage?
This optional coverage helps replace or repair your home’s structure and belongings after a flood, which is typically not covered by standard home insurance.
What is Flood Insurance?
The maximum amount an insurance company will pay for a covered loss, beyond which the policyholder is responsible.
What is Coverage Limit?
This professional investigates insurance claims to determine whether they are legitimate and the amount of compensation to be paid.
Who is a Claims Adjuster?
Danielle assigns these through email, we must follow up
What are T docs
This coverage pays for bodily injury and property damage that you cause to others in an accident, up to the policy limits.
What is Liability Coverage?
This coverage protects against damage caused by unexpected accidents, like a tree falling on your house or a pipe bursting.
What is Dwelling Coverage?
This term refers to the insurer’s agreement to cover the risk for a certain period, usually one year. (or 6 months)
What is Policy Term?
This term refers to a situation where the insurance company and the policyholder disagree on the amount of compensation for a claim.
What is Claim Dispute?
If in the first policy term, request goes back to writing agent
What is a cancellation request/save
This type of coverage provides medical payments for you and your passengers, regardless of who is at fault in an accident.
What is Med pay?
This type of coverage provides protection for personal belongings inside your home, including furniture, clothing, and electronics.
What is Personal Property Coverage?
This document outlines the details of the insurance contract, including terms, exclusions, and conditions.
What is Policy Declarations Page?
This is a document prepared by the insurance company that outlines the payment or denial of the claim, along with any conditions.
What is Claim Settlement?
Using the correct one of these when noting in e agent
What is a note template
This type of insurance helps cover the costs of injuries and damages caused by an uninsured or underinsured driver.
What is Uninsured/Underinsured Motorist Coverage?
This coverage helps pay for temporary living expenses if you’re unable to live in your home due to a covered loss.
What is Additional Living Expenses (ALE)?
A situation where an insurer decides not to renew a policy or cancels it due to certain risk factors or violations.
What is Non-Renewal or Cancellation?
A process where the insurance company determines the value of the damage to the insured property and the payout.
What is Loss Valuation?
We keep this open all day- how we interact with Service Team, Sales, management, each other
What is Slack