Indiana
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My Friend Mentor
100
What is the document for this plan

Indiana PathWays for Aging Overview CCC Provider

100

What document do you need to use if you needed to resend and EOR to a provider

CRM Send a Duplicate EOR

100

This screen:

  • Displays provider demographics, address, and phone number

PDI Physician

100

what do you use the L modifier for 

MEMBER RESP

100

Looking at the Verification of Benefits Overview CCC Provider document how many documents are under Call procedures

2

200

What is the service area for this plan

Entire State

200
If you opened Claim Status Overview CCC Provider name the documents that show under procedures

Search for Claims
Identify the Claim Status
Pended Claims
Corrected Claims
Escalation

200

This screen:

  • Displays referral from PCP

RFI

200

If a claim denied for LCD/NCD what modifier do I use

LCD

200

on Authorization and Referral Requirements CCC Provider if the provider needs eligibility what document would we follow for that

Member Eligibility CCC Provider

300

If a member only had MCD what is the name of the benefit grid I would open

IN PathWays for Aging Comprehensive Benefit Grid

300
If you needed to see if the provider is a IPA or delegated what document do you follow

Source of Truth Overview CCC Provider

300

This screen:

  • Displays all contracts for the provider

CSI

300

I want to see how a claim paid what are the 2 modifers

K or ACH

300

You are going to do a eligibility search in CI what document are you going to follow

CI Member Search CCC Provider

400

What is the plan name for the Integrated plan

Humana PathWays Dual Care

400

What document are you using to see if the member has other insurance

Other Insurance Overview CCC Provider

400

This screen:

  • Displays special processing instructions, claim specific information, and comments

CWI

400

What is the modifier that would display the timely filing period (in days) associated with the contract file .....

TMLY

400

On Escalation procedure CCC Provider document, what do you do if the provider requests to have an issue escalated

follow the yes path

500

What is the cause code for LTSS claims

LTSS

500

What issues does the Availity Help desk assist the provider with? Name at least 4

  • - Sign in and registration assistance
  • - Account lockout
  • - Browser errors
  • - Check verification to access account
  • - Compatibility errors
  • - Contestations applications (for risk-bearing organizations, not for appeals)
  • - Navigation assistance
500

This Screen:

  • Search by provider

IPI

500

What modifier would I use to see the difference in the charged amount and the amount allowed 

UCR

500

According to Correspondence, Grievance, and Appeal Research CCC Provider document what is the name of the link we click on if we are searching for correspondence from the provider

Medical Provider Correspondence Disputes