PC Mastercard
Interest is charged after the minimum this for new purchases.
What is the 21-day interest-free Grace Period?
The maximum dollar value you can redeem on groceries if you had 48,000 PC Optimum points.
What is $40?
Before beginning the application, a customer must express this as a form of agreement to move forward.
What is verbal consent?
This person is your main point of contact for any issues you have regarding troubleshooting, escalations, scheduling, and much more!
Who is your manager (TM or DM)?
The monthly banking fee for our PC Money Account.
What is zero? There is no monthly banking fee!
With this you can earn 30 points per $1 spent at Loblaw banner stores and 45 points per $1 spent on eligible purchases at Shoppers Drug Mart.
What is the PC World Elite Mastercard?
PC Optimum points expire at this time.
What is never?
Before starting the PCMC application, you must provide this to the customer.
What is the current PC Mastercard Application Disclosure Summary, or T&Cs?
PC Optimum points can only be earned, but not redeemed, in these locations.
What are Mobil gas stations?
The amount of time it takes to link an external account to the PC Money account
What is 1-3 business days?
Primary Mastercard customers can add a maximum of four of these to their account for free.
What are Additional Cardholders or Authorized Users?
When a PC Optimum member pools their points with up to 4 other PC Optimum members.
What is Householding?
All Mastercards require this review before getting approved.
What is a Credit Check/Credit Bureau?
The model summarizing the essential components and skills needed to proactively and consistently engage customers and offer our PC Financial products and services.
What is the Customer Engagement model, or the 4Es: Engage, Educate, Enroll and Empower?
With this, customers have protection for up to a maximum of $100,000 per eligible deposit category in the event of failure or insolvency of their financial institution.
What is CDIC (Canada Deposit Insurance Corporation) coverage?
The minimum household income for the PC World Mastercard.
What is $100,000?
Where you can earn and manage PC Optimum points, have access to all your points information in one place and receive personalized offers every week.
What is the PC Optimum app?
When a customer applies for a PC Mastercard or PC Money Account, this is required to validate their identity.
What is a valid, Canadian government-issued, photo ID approved by PC Financial?
The Annual Purchase Interest Rate for all PC Mastercards.
What is 21.99%?
In instances where customers are unable to provide acceptable ID or any of the required information, you provide the customer with this.
What is the Decline Letter, also known as the minimum requirements letter?
You're covered by this in case of theft, loss or damage in the first 90 days when the purchase was paid in full with any PC Mastercard, and receipts are kept (some conditions apply).
What is free Purchase Assurance?
Points not received, technical issues with points, or a delay on points earned through PCMC or PCMA are some common reasons for doing this.
What is submitting a points inquiry?
A customer presents you with a photo of their valid drivers license. What do you do?
What is 'Do not accept'?
Residents of these jurisdictions are not eligible to enroll for the PSP.
What are residents of Quebec, Saskatchewan and Yukon?
Two requirements to be able to take a customer's application for the PC Money Account
What is valid, Canadian government-issued, photo ID from the PC Financial approved list and at least 16 years of age?