Customer Service/ Rounding
Treat others as you would like to be treated.
What is "Platinum Rule?"
Clouds over grass, smoke over fire
What is how to place telemetry leads?
This product is not to be mixed with water
What is Hibiclens?
Blood pressure, pulse, respirations, pulse ox, and temperature
What vitals signs should PCT take?
Hester Davis
What is EJGH falls prevention program?
QTIP
What is mnemonic for quit taking it personally?
non-invasive urinary management system
What is purewick?
Only allowed when ambulating
What are diapers?
Anything the patient reports it is
What is pain?
Everyone's responsibility
What is whose responsibility is patient safety?
Must be reported to the nurse or charge nurse
40 mmHg
What is suction set at for purewick?
Only used for cleaning perineum due to incontinence.
What is coloplast?
Measure and document immediately
What to do after emptying a foley?
Never tied to siderails
What is where not to tie restraints?
Hourly and purposeful rounding
What action decreases falls, improves satisfaction, and decreases pressure injuries?
Incorrect cuff size, unsupported arm, clothing, or patient talking
What can affect blood pressure reading?
Below the level of the bladder
What is where to keep foley drainage tube and bag?
most neglected vital sign
What is respiratory rate?
Yellow band on patients wrist
What is how is a fall risk patient identified?
Introducing self, building trust, making a connection, and managing up your team.
What helps build patient relationship?
AIDET
What is Acknowledge, Introduce, Duration (do these things), Explanation, and Thank you
Audited daily and shared with leadership
What is documented chlorhexidine baths?
blood pressure greater than 140/90
What is abnormally high blood pressure?
two finger rule
What is how to determine restraint is not too tight?