Calendars
What is your Salesforce calendar?
By the end of this academic year, CA will have prepped for and delivered this many paid PD shifts.
What is over 42,000?
If you arrive to a campus after confirming your shift, and the school indicates that the shift needs to be cancelled, you should notify these two CA employees first.
Who are your manager, and your PD Ops partner?
When Chattering a teammate in Salesforce, you should ensure that their name turns this color so that they receive your message.
What is blue?
This PD Ops team member learned how to drive a tractor before learning to drive a car.
Who is Caroline?
This is the length of time that you can expect a "hold" for a district where you're self-scheduling to remain on your Salesforce calendar.
What is one week?
In addition to reviewing the position name field to determine the course to be delivered, you may also find information about the content in the following place on the shift.
What is session planning notes (and/or Chatter)?
This is the form of communication you should use to communicate day-of changes (cancellation, unplanned absence) to your teammates.
What is a phone call?
These are the two places you can look in Salesforce to see your assigned shifts.
What are the calendar view and the Shifts tab?
This is Rob Waldron's favorite style of dance.
What is breakdancing?
You should accept or reject a shift that is sent to you within this time frame.
What is a business day?
When reaching out to confirm, you learn that the school would like for you to use THEIR data in the session. You'll need to provide them with this form in advance of the session.
What is the consent to share data form?
If the content of your shift changes (either at the confirmation stage or on the day of your session), you should update the content to reflect what was delivered on your final note and by doing this.
What is Chatter to your PD Ops partner on the shift?
You can find all of the products purchased by an account by school and grade level, past final notes, and recent educator comments (among other helpful pieces of info) using this tool in Domo.
What is Account Quickview?
This PD Ops team member lives in Asheville, NC with her husband and pup.
Who is Courtney?
If you're planning for a district that requests ten facilitators on a particular day, and you are available on that day, you should do this first.
What is contact your PD Ops partner to ensure that we have capacity to fulfill the other nine needed facilitators?
For spring/summer shifts, these PD Materials will remain in limited stock in the warehouse.
What are the i-Ready TSGs and select activity guides? (will accept i-Ready TSGs)
If the time of your planned shift changes (either at the confirmation stage or on the day of your shift), you should update Salesforce to reflect the correct shift time by doing this.
What is Chatter on the shift to your PD Ops partner?
You'll use this platform to book travel three weeks in advance of the shift (if confirmed) OR ASAP before the shift (if the shift is assigned to you less than three weeks out).
What is Concur?
This PD Ops team member has an "honorary team member" living with her named Rosie, who is a vocal contributor to some IST calls.
Who is Laura?
Keeping your calendar up-to-date helps our operations run smoothly. So does doing this when you accept or reject a shift.
What is Chattering your PD Ops partner on the shift?
If you've been unable to reach the school contact to confirm within 5 business days of the shift, you should escalate by reaching out to this CA employee (or group of employees).
What is your PD Ops partner (and/or IST)?
When Connie and Kim started in PD at CA, they just needed this many pieces of paper for the day of a shift.
What is two?
When scheduled to deliver a virtual shift, you should check here to ensure that you see the meeting, and the button to start the meeting, when you confirm your shift with the educator.
What is your Zoom queue?
This PD Ops team member has worked at CA for over six years in a variety of capacities.
Who is Trisha?