Misc
what is the 2025 Sales Strategy
convert and develop mid volume accounts
To continue education for the PROVIDERS, what three things can you offer?
Derm to Derm, Lunch with MSL, Speaker program, Off site EDU program, MIRF
How can you find out if their “underpayment” is a real reimbursement problem or if they’re just not happy with their reimbursement?
Ask them if they have gotten back a denial, ask to see an EOB
Name 3 supplies that should be in the treatment room?
Ameluz, alcohol, gauze, goggles, gloves, patient brochures, hats
What year did Ameluz launch in the US
2017
Where can you find all of our customer service documents
Sharepoint
Three topics/messages that you feel is better to cover in a mock in-service over live training
The providers own protocol- such as incubation time, debridement. How to position the lamps
these are the CPT codes and definitions
96567 staff, 96573 provider applies, 96574 provider debridement and applies Amelzu
When an account complains that they don’t have room for the device or space in the refrigerator for Ameluz, what are your suggestions?
Take the tubes out of the box
These are 2 benefits of the nano emulsion
Deeper penetration, stabilizes ALA,
Where is Biofrontera's headquarters
Leverkusen
During live training, what do you do if after a 3-hour incubation, their light source does not turn
Call an MSL, Call Darrell if you get an error code
What paperwork is needed to open up a new account
T&C, CC or Terms agreement, order form
these are 3 benefits of an inservice
Build rapport, check proper protocol, using whole tube
What year did Ameluz Launch in the US
2017
In the new segments, how many times a month do you see an account who orders less than 30 tubes a year
2017
How can you confirm that the pressure being used is enough for proper degreasing?
Have them use the gauze with alcohol on your arm
3 services that are provided by Pinnacle
Billing, coding assistance, benefits verification, payer policy and documentation, and appeal assistance.
3 things that can help make their PDT process more efficient
set schedule, designated rooms, designated staff
in an order of 100, how much is Ameluz per tube
How many kids does Darrell have
13
what is the difference between an SCC and iSCC
iSCC goes down into the dermis
When discussing inventory management, what two suggestions do you give?
Order cycle, 1x month, 1x a quarter, ASP, always place an order when they get down to a certain amount
What resources can you offer to help with their PdT process
Inservice, scheduler marketing piece,
What does Ameluz mean in spanish
Love of light