Room for Improvement
This three-word phrase represents the formula: (Beginning Inventory + Purchases) – Ending Inventory.
What is Cost of Goods Sold
The former "Utilities" department has been renamed to this three-word title.
What is Energy, Water, and Waste (EWW)?
This ProfitSword feature uses pre-set ratios to automatically update expense lines, like guest supplies, whenever occupancy changes.
What are Drivers
This three-letter acronym, representing the "bottom line" after all operating expenses, is a key indicator of a hotel's efficiency.
What is GOP (Gross Operating Profit)?
What specific metric measures the average time a housekeeper takes to clean a room?
What is Minutes per Room or MPR
To find this percentage, you divide the cost of the ingredients used by the total sales generated from those ingredients.
What is Food Cost Percentage
This mandatory annual expense covers the testing of sprinklers, smoke detectors, and fire extinguishers.
What is Fire/Life Safety
This specific report compares a primary forecast against actual results to help managers identify and fix "noise" in their data.
What is the Forecast Accuracy Report
To find this departmental metric, you divide total rooms labor and expense costs by the number of rooms sold during a specific period.
What is CPOR (Cost Per Occupied Room)?
We track these specific costs from the Brand separately to measure the ROI of driving repeat business.
What are Guest Loyalty Program Costs?
This calculation determines the average amount of money spent by a single guest during one visit.
What is Average Check
What expense in POM outside of Labor is typically the single most expensive system to maintain in a hotel?
What is HVAC (Heating, Ventilation, and Air Conditioning)
While some systems only allow monthly entries, ProfitSword allows users to enter forecast data on this more frequent, granular cadence.
What is Daily
This type of forecast is updated every month to look 12 months ahead, regardless of where the hotel is in its fiscal year.
What is a Rolling Forecast
True or False: Bottled water and toiletries are considered "contracted services"?
What is False – they are guest supplies
This is the process of adjusting scheduled labor hours mid-week because a large banquet group canceled or decreased their "guaranteed" count.
What is Flexing
This new major expense category was added to track the removal of trash, recycling, and composting.
What is Waste
This report allows leaders to see which individual sales managers are hitting their numbers.
What is the Sales Productivity Report
Labor typically accounts for what percentage range of total hotel operating expenses?
What is 35% to 50%
The most expensive items in a standard "comp" breakfast spread are?
What is meats (bacon/sausage) and butter.
If your F&B department has a negative flow-through, did you make more or less profit than your forecast despite hitting your revenue targets?
What is Less Profit
While POM covers small repairs, these "Big Ticket" items like a new roof or a boiler replacement are pulled from this specific reserve fund.
What is the CapEx (or FF&E Reserve)
This integration allows ProfitSword to share data with another Actabl tool to ensure staffing matches the forecasted guest count.
What is Hotel Effectiveness
Which expense is currently the fastest-growing for hotels?
What is Utilities