Peak Credit Union
Peak carries a legacy that stretches back to what year
1938
True or False: Everyone gets the rewards in their Peak checking accounts no matter what.
False, only those qualifying
What are the rewards on the Peak High Yield Checking account?
3.00% or 5.00% on balances up to $25,000; $25 ATM withdrawal fee refunds
What does FRAN stand for?
Free
Rewards
Ask to Qualify
No penalties
How can members know how they're tracking towards qualifying each cycle?
Online banking; mobile banking
In 2025 Peak formed through a merger of what two credit unions?
TwinStar Credit Union and Northwest Community Credit Union
The # of POS transactions to post and settle to qualify in Peak Cash Back
12
What are the rewards on the Peak Cash Back Checking account?
5% on debit card purchases, up to $10 cash back each month; $25 ATM withdrawal fee refunds
What should you do when you get an objection?
Ask why. Get to the root cause of the concern before offering a rebuttal.
These two products are the primary drivers for deposits
Complete the slogan, "Peak Credit Union, built for you...
Built for belonging
When mentioning qualifiers in your RED Channel training what is the proper way to position them?
We ask you to... Not you need to, have to, requirements, stipulations, etc.
What are the rewards on the Peak Saver account?
4.00% up to $100,000
Reasons why Peak Savings should be added to every Peak checking account?
- Higher avg. balances
- More POS
- Deeper product penetration
- Stays on avg. 2-years longer
On average which account has more debit card usage?
Peak Cash Back
How many branches does Peak Credit Union have?
35
This qualifier creates stickiness
ACH/DD
Even when your member doesn't qualify what two accounts still earn something?
Peak High Yield Checking and Peak Saver; 0.05%
Why is this Peak Checking a Win-Win?
Rewards members
Makes or saves the credit union money
- higher avg. balance
- younger
- more POS and eStatement adoption
- stickier
- deeper product penetration
-longer life-span
What happens if I don't qualify?
It's still a free account and you can try again next month, plus in Peak High Yield Checking and Peak Saver you get 0.05% on your balance
What are Peak Credit Union's Core Values, Mission, Vision?
Peak Core Values: Authenticity, Boldness, Collaboration, Dignity, Empaty
Mission: Invest in People. Champion Success
Vision: We build communities where all feel financially secure and empowered to reach their dreams.
How do you qualify in Peak Saver?
Qualify in your Peak Checking account
What is the purpose of Peak Checking accounts sweeping into the Peak Saver account?
Encourages your members to save
The # of POS transactions to post and settle to qualify and ear 5% APY on balances up to $25,000 in Peak High Yield Checking account
25
This is the average daily balance that determines whether Peak High Yield Checking or Peak Cash Back Checking is better for the member.
$2,400