Peak Performers

SAP

100

What tabs do we open to verify a customer?

Identifications

200

Where can we find an authorized user/co-applicant?

The Relationships tab

300

Where do we create service orders?

From the Premise

400

Where can you see if a customer is eligible for a payment plan?

Contract Account Screen in the Alerts

500

What tab can you find a customer's Dunning timeline at?

Collections 

How Well We Know Our Team

100

What is Josh's middle name?

Alan

200

Who has been to Puerto Rico?

Betty

300

Who is married to someone who also works at Summit?

Megan

400

Who owns a horse?

Leanna

500

Whose favorite animal is a Tiger?

Yancey

Fees

100

What is the Service Initiation Fee for Oklahoma?

$20

200

What is the Meter Set Fee amount?

$62

300

What is the Fee for reconnecting service after being turned off for non-payment for Arkansas customers?

$37

400

What is the typical Deposit amount for Residential accounts?

$75

500

What is the Returned Check Charge for Arkansas Customers

$25

Natural Gas!

100

What is the chemical name for Carbon Monoxide

CO

200

What do we measure our natural gas in?

CCF

300

How many different forms does gas come in?

3. Liquid, Gas, Solid

400

What type of natural gas is heavier than oxygen?

Carbon Monoxide

500

What is the chemical that gives Natural gas the 'rotten' smell called?

Mercaptan

Summit

100

What is the name of our CEO

Kurt Adams

200

Who is the New Hire Supervisor?

Rosio

300

Who is the director of Customer Service?

Glenda

400

What department does Josh work in?

Credit and Collections

500

How many states does Summit provide service to?

5. Arkansas, Texas, Oklahoma, Maine, Colorado,