Back to the Future Movie
What is the central element enabling time travel through the Time Travel Machine- the Delorean called?
The Flux Capacitor
True or False: January 1st 2026 is a Blackout Day and a Paid Holiday!
True
What is our HealthEquity Mission
to save and improve lives by empowering healthcare consumers.
For Classic, what is the difference between an Account Authorization Form and a HIPAA Authorization form?
The Account Authorization form allows someone other than the account holder to speak on and access the Account information.
The HIPAA Authorization form allows the Account Holder Access to see dependent claim information received from the members Integrated Claim Files.
In the first time registration process for Classic, Usernames must contain how many characters minimum?
6
What year does Marty travel to in "Back to the Future Part II" to see the future?
2015
During Peak Season it is not uncommon for HealthEquity to ask Teammates to submit _____ to help support additional Call Volume needs.
Extra Hours
What year was HealthEquity Founded
2002
During the year, these small knowledge opportunities were created as an offline experience to help you learn about products launches and process change in support of getting the information you need to help serve our members.
E- Learning Breaks
What are the three ways a member can activate their Stacked Card when they receive it?
What is the name of Doc Brown's Dog in 1985?
Einstein
During Peak Season, Member Services usually asks teammates to stop asking this question at the end of their call?
Is there anything else I may assist you with?
What is the phrase used to promote our Go Mobile Education Campaign?
a secure, member-first mobile experience.
This on-screen portal guidance tool assists users by simplifying the experience and empowering users to efficiently navigate through online tasks.
Walk Me/Show Me How
What are the time frames when funds are posted to the portal from when an EFT Contribution payment is made to a New HSA Accounts and Existing HSA account?
(Assume the EFT has already been verified)
5 business days for new HQY accounts and 2 to 3 business days for existing HQY accounts
What is the name of the town where Marty McFly lives?
Hill Valley
During Peak Season, we ask you to Cold transfer external calls except for which calls?
Calls to the Translator line (Language Line)
These Virtual Meeting Sessions are available to every HQY Teammate led by our new CEO Scott Cutler and his executive XLT team which were created to help create transparency and provide insights into important company information.
Cut to the Chase
Which Employer launched the first Wellness benefit on Classic in 2025?
Bon Secours
For Classic, during the new plan year, when will the new Carryover process allow funds (up to the Carryover Max) to be accessed on card?
When the New Plan years balance is at $0.00
What musical instrument does Marty McFly play?
Guitar
What are the 2026 HSA Contribution Maximums for Individual and Family Coverage? (must answer both correctly)
Individual $4400 Family $8750
Name the HealthEquity Values
Earn Trust Daily
Collaborate with Purpose
Own Every Outcome
Choose to Grow
Be Remarkable
What is the name of our New AI Chat experience that allows members to learn HealthEquity Accounts and benefits right from the Healthequity.com Website?
HSAnswers
What is the Last Month and Testing Period Rule for an HSA? Bonus Q. After the end of the year, the member is still able to make contributions to the prior year up until when?
If you are covered by an HSA-eligible health plan on the first day of the last month of the tax-paying year (December 1 for most taxpayers), you can contribute up to the full year’s contribution limit for your coverage type (self or family). You must remain HSA-eligible through the 'Testing Period' which is the next 12 months following the last month of your tax-paying year.