High Risk Possibilities
Choose the protocol
Appt vs ED/911
My child has asthma and has been coughing a lot more the past few days.
Good work habits
100

My child is screaming with belly pain

intussception

SBO

appendicitis

100

Cough-P-OHPA vs Cough-P-OH

Which is the more appropriate protocol to choose

always select the OHPA protocol whenever possible

100

my 10 yo has not been eating well for the past week

appt dispo

r/o GI bug

anorexia

100

  Which protocol?

Asthma attack protocol

100

A nurse is using a protocol they are not comfortable with, what are some ways to stay safe?

support chat

Maria

going thru reasons for dispo and asking pt if not previously answered

200

My newborn baby won't wake up to feed

sepsis/ serious illness

200

fever 101.5F and  runny nose and congestion

colds protocol

sinus pain and congestion protocol

200

my 15 yo son c/o wrist pain after football practice for the past few days

appt

concern for fx can still send to office for evaluation, this includes Jewett

200

what questions do you want to include in your assessment?

medications

how often using/requiring

relief from the medications

is the child saying he is having a hard time breathing

200
Mom states her child was in the ER last night and is not sure when to follow up with pcp? Where can you confirm the information?

Chart review

ER notes

300

"My 4 year old has a sore throat and is drooling"

airway compromise

croup

300

runny nose, mild fever, child now struggling to breathe

breathing difficulty protocol 

300

mom states her 9 month old fell out of the bumbo seat unwitnessed onto carpeting and now is very fussy when diaper changed and when picked up

ED dispo

possible leg fx or head injury

300

how can you tell if a pt has asthma on the chart?

snap shot

problem list

previous office visits/encounters

300

You land on a same day disposition, there is no availability with the pcp, what is your next step?

Per NT protocol, with pediatrics, the nurse should call UPC for possible appt prior to offering AH or alternative.

400

My kid has been coughing non-stop all night

asthma new or previous dx

400

pt is vomiting and c/o abdominal pain 

abdominal pain-P-OHPA  male/female

400

my 13 yo was in PE yesterday and said she passed out while playing soccer in the gym.  Today she is fine

ED dispo

r/o cardiac arrythmia, aortic stenosis 

400

how would you provide care advice in relation to inhaler use?

review rescue inhaler education from the asthma attack protocol

400

You have a home care disposition, what advice are you providing your parent/pt?

appointment with pcp next available

500

My child was staring off and wouldn't answer me for about 30 seconds

seizure activity 

absence seizure


500

sinus pain and congestion with cough

cough-P-OHPA

500

rash with fever and immunizations not up to date

call UPC to discuss how the provider would like you to proceed 

Possible options: virtual visit vs in office visit

500

Retractions and wheezing at time of call. What do we do next?

Coach parent/pt through use of inhaler/nebulizer per asthma attack protocol.  Educate on when to go to ED 

500

You land on a Go to office now disposition and end up sending pt to the ED.  What should your documentation state?

Comment on note pad for reason for disposition why upgrading to ER.

Care advice to pt should also be edited stating Go to ED now