Peer Support
Active, conscious pursuit of activities, choices, and lifestyles that lead to holistic health and well-being
Wellness
Referral source for those with mental health conditions seeking goal support
ILSS, Reach One also acceptable
Supplemental holding space to the ED at Garnet for behavioral health patients
Access Center
Process for having a file opened
Send an email request to middfrontdesk, CC supervisor and Jay Lantigua
Separation of personal life when punching in or out of Paylocity
Work/Life Balance
Act of speaking or acting on behalf of oneself or others to support a cause, influence decision-makers, or bring about systemic change
Advocacy
A series of questions that identifies social-related needs which may offer resources paid for through Medicaid
Social Care Network Screening
Minimum requirement for groups, also the extra form to be filled out per group
One per week for each Bridger, and Peer Bridger connection to services
Two most helpful reports to double-check system work, and when it is recommended to run them
Progress Notes and Demographic Report, run on Fridays
Agency-wide mandatory monthly meetings
Town Halls
Approaching individuals with the awareness that past trauma is common and impacts all areas of life
Trauma-Informed Care
Program that assists with community-based Medicaid and Medicare
FE-ABD
Term for staff requesting us to complete tasks outside of our role
Peer Drift
When do Peer Bridgers use "Service Coordinators" in Foothold?
Upon SCN internal referral, in Foothold Social Care Network Services, Bridgers change the primary worker to the SCN navigator/care coordinator
Regarding training items for HR, who do you contact?
Amanda Sanok
Person-centered communication style designed to help people resolve ambivalence and find their own internal motivation to change
Motivational Interviewing
Share all referral sources for individuals actively using substances, co-occurring, and those who are abstinent
Full points = share what counties this program serves
SOR 2 Recovery, Recovery Center (Reach One, Onward Recovery)
Serves: Dutchess, Orange, Sullivan, Ulster
Term for vulnerable time period post-discharge
24 hour cliff
How do we handle a situation where a consumer had a screening within the last 6 months in Unite Us and is interested in pursuing SCN?
Reach out to our assigned navigator (Steve) and explain they may require follow up for navigation services
Timecards are due to be accurate and approved by...
Monday mornings/pay period, 12pm, OR, if out, the day you return
Introduction to a new service provider by the previous worker
Warm Connection or Warm Hand Off
For those 21+ with Medicaid, HARP, or a SNP - budget offered by the support of a broker to support person-centered goals
Short-term securing of a patient to evaluate and stabilize individual during severe MH crisis, voluntary or involuntary
72 Hour Hold
A visible warning in Foothold that a consumer has demonstrated inappropriate or violent behavior
Red Flag
What is the most likely reason your Garnet badge ID will stop working, and how do you fix it?
Symplr account requires updates, and we NEVER touch Symplr, we reach out to Latoya Merricks