Travel FAQ's
Community Agreements
Peer Facilitator Expectations
Training Guidelines
Roles & Responsibilites
100

This person books travel for business days only.

Who is the In-Person Training Coordinator?

100

When you notice you're feeling angry, frustrated, or upset, this is the first thing you should do before responding.

What is pause and regulate yourself (or take a breath)?

100

You should respond to texts, calls, and emails within this many hours.

What is 48 hours?

100

This person provides the official slide deck for the training

Who is the Project Coordinator?

100

A Peer Facilitator would like to attend an event that is outside of their normal work responsibilities. Before making any plans, this is the first person they should contact.

Who is the Team Manager

200

Airport-to-hotel Lyft or Uber expenses are paid back using this.

What is a reimbursement form?

200

When trying to understand a teammate during a disagreement, this question helps begin the conversation with curiosity instead of judgment.

What is, "Can you help me understand your perspective?"

200

This type of time should be used to plan, prepare, and stay ahead.

What is prep time?

200

Requests for new documents or materials should be submitted this far in advance of training kickoff

What is one month?

200

This team member holds the overall responsibility for planning training events, ensuring every detail comes together successfully.

Who is a coordinator

300

If you change your flight after it is booked, you must contact this company directly.

What is the airline?

300

To demonstrate active listening, use this three-step validation framework: summarize what you heard, ask if you understood correctly, and do this final step.

What is ask a clarifying question?

300

If you cannot attend an assigned training due to an emergency, you should contact this person.

Who is your manager?

300

The official location for facilitator notes is directly in the ________.

What is the presentation (slide deck)?

300

This individual prepares both independently and in group settings to build confidence and ensure they are ready for their assigned training sections.

Who is the Peer Facilitator?

400

The Training Fund is not responsible for paying for these family travel expenses.

What are meals or flights for companions?

400

This communication agreement reminds us that our assumptions are not always facts and encourages us to ask questions instead of jumping to conclusions.

What is "Take Responsibility for Your Interpretation"?

400

Paid sick hours should only be used for these types of approved work.

What are scheduled trainings, prep sessions, shadowing opportunities, or other manager-approved work?

400

Name one thing Peer Facilitators should not change on the shared slide deck.

What are the naming conventions?

400

A Peer Facilitator notices they may exceed their allotted hours. Before working additional time, they must receive preauthorization from this person.

Who is the Program Manager

500

Mileage reimbursement is intended to help cover these two vehicle expenses.

What are gas and routine vehicle maintenance?

500

When discussing a workplace concern, this four-part communication framework includes an observation, your emotion, the reason or value behind it, and a clear request.

What is an "I" Statement (Observation, Emotion, Reason/Value, and Request)?

500

Besides attending trainings, name two additional responsibilities expected of Peer Employees.

Examples: Attend debriefs, complete surveys, track hours, complete Paychex, respond to communication, attend self-evaluation, use prep time effectively.

500

Why is it important that everyone uses the same approved slide deck?

What is to ensure consistency, accuracy, and training fidelity?

500

This role combines strong facilitation skills with mentoring peers, contributing to curriculum development, and helping shape the fiscal year program plan.

Who is the Lead Peer Facilitator