Front Desk FAQ
What time does the AAC open?
9:00 AM
How do you enroll in a class?
Schedule Builder
Where do you see a student's GPA?
Look up their EMPLID
What is the AAC Office room number?
L.73
What do you need in order to look up a student's information?
EMPLID
How do you recognize an In-Progress course? (Symbol and Color)
~ and blue
How do you check your Enrollment Date
Schedule Builder
What login information do you use on Navigate?
CunyFirst
What is John Jay's Mascot?
The Bloodhound
What do you do if a student is not on the MasterFile?
Ask Katty/Erika or Meghan
Name both categories that Foreign Language go under
Flexible Common Core (World Cultures/Additional) and Communications
How many credits can a student use towards the F-Grade Policy?
16 Credits
What do you do if a student's GPA is under a 2.0?
Reschedule the appointment with a senior advisor
Who is the director of the AAC?
Katherine Munet Pabon
Where do you find the link for the Virtual Front Desk?
The AAC website
What does Credits Applied mean?
It is a combination of credits earned and in progress.
How do you access a student's transcript?
Go to Advisor Center
Drop down menu
View: Unofficial Transcript
How do you know if a student is part of a campaign?
When you look up their EMPLID, their campaign appears on the right side of the page. You can also view their conversation.
What students does the AAC not advise?
ACE, SEEK, Honors
Who is the Administrative Coordinator?
Katty Vinas
How do you process a 'What if'?
Click on 'What If'
Input major and academic year
How do you check who placed a hold on a student's account?
Go to Student Services Center
Click on the cancel sign next to EMPLID
Name 5 things you can see on a student's profile.
GPA, class standing, campaign, last enrollment, major, course history, contact information, academic standing, EMPLID,
How many majors does John Jay offer?
32