Show:
Phases of Mediation
Definitions
Tool Box
Rules of Mediation
Finding a Solution
100
First Phase of Mediation
What is Define the Problem?
100
A fight or disagreement between two or more people
What is Conflict?
100
It is used to effectively get your voice heard, especially when you’re angry, without putting the blame on someone else
What is an "I message"?
100
The first rule of mediation
What is to make a commitment to solve the problem?
100
A binding agreement
What is a contract?
200
The Third Phase of Mediation
What is Find a Solution?
200
A person who attempts to make people involved in a conflict come to an agreement; a go-between
What is a Mediator
200
Repeating what the speaker has said to you in your own words
What is Restating?
200
To ask questions or say things while another person is speaking--don't do this!
What is Don't Interrupt?
200
The people who can see the contract but are not present at the mediation
What are Principals and Teachers?
300
The Second Phase of Mediation
What is Explore the Problem?
300
Freedom from quarrels and disagreement; harmonious relations
What is Peace
300
Calmly but firmly reminding the disputants when they have broken the rules
What is Enforcing the Rules?
300
To be honest when relaying your side of the story
What is Tell the Truth?
300
Something that happens as a result of a particular action or set of conditions
What are Consequences?
400
The Rules of Mediation are found in this phase
What is Define the Problem?
400
A person engaged in a dispute or argument
What is a Disputant?
400
To exercise the mind or one's power of reason in order to make inferences, decisions, or arrive at a solution or judgments
What is Brainstorm?
400
To keep your hands and feet to yourself during a mediation
What is No Physical Fighting?
400
You don’t resolve this problem during mediation? ….you won’t obey the rules? ….you won’t agree to the rules?
What is What Will Happen If (WWHI)?
500
The phase that requires active listening
What is Define the Problem, Explore the Problem, and Find a Solution
500
Entrusted with another's confidence or secret affairs
What is Confidentiality
500
Unstructured question in which possible answers are not suggested, and the respondent answers in own words (how, what, when, where, and why)
What is an Open Ended Question?
500
The act of using offensive names to insult someone. Don't do this!
What is No Name Calling or Put Downs?
500
Needs to happen before the disputants and mediators can leave the mediation
What is sign the contract?