OMMR
Pre-Peer Review
Peer Referral
Post Referral
Post- Report
100

Possible vendor management for 4 months of treatment with Dr. *****

What is a chiropractic peer review?

100

PRO stands for...

What is Peer Review Organization

100

This is the letter sent to the providers when a peer is initiated (ML#)

What is ML 211?

100

This is how long after the referral we complete the post-referral check in/template.

What is 3 weeks?

100

This is the ML we use to request reimbursement.

What is the ML215?

200

Question to ask a provider when determining if a peer review is warranted.

What are complicating factors? 

Why haven't the pain levels reduced?

Have you referred them out for any diagnostic testing?

Have you referred them out to any other specialties?

Is there a reason why they are not following your treatment plan?

200

A peer review addresses this for ongoing treatment.

What is reasonableness and necessity of treatment.

200

These are the vendors we use for peer reviews.

What are 

  • ExamWorks, MCN, & MES
200

If you receive new bills from new treating providers, do you need to share them with the vendor?

What is Yes – we will to allow the PRO to have a holistic view of all treatment. Even if the new bills/provider are not subject to the peer review, we should still send the bills to the provider.

200

You received a completed peer review back. How long do you have to send out the report with the applicable letter?

What is :

  • 5 calendar days – weekends count.
  • If not include, have the participant clarify if this is business days or calendar days
300

Is PA Act 6 vendor management possible with this provider?

Chiro Chiropractic
1234 Main Street
Anywhere, WV 12345

What is no- this is an out of state provider.

300

This is where you put "why" you are referring for a peer review.

What is the Pre-Referral Template.

300

These are the screens that need to be updated when completing a peer referral.

What are:

Add vendor to claim, 

update BT screen to No and include name of vendor/date of referral, and

Update UDF in MDP to IME Requested and fields for Peer specialty and name of medical management vendor being used.

300

You are completing a post-referral check in after referring a chiro peer review. You received a bill for cervical and lumbar MRIs which were referred by the chiro. Should you put this provider on notice at this point?

What is Yes – the diagnostic study is referred by the chiro and is subject to the peer review. The letter should be sent to the facility and biller in the fastest manner possible (e.g. fax)

300

What screens have to be updated after we receive a completed report?

What are: 

  • BT coverage directives, PA UDF in MDP, and date that treatment is R/N in blank IME boxes in MDP
400

Specialties for vendor management on a policy with $50k limits and 12 months of PCP visits for prescription renewals and 8 months of chiropractic treatment.

What is a chiropractic and MD peer.

400

This is where you put contact attempts/made with all known providers to confirm treatment and referral status.

What is the Pre-Referral Template.

400

Can you share only pictures of damages to our vehicle with the vendor?

No. If we only have pictures of our vehicle, we cannot share them (except for SVA). In order to share pictures, you must have pictures of the damage to any/all vehicles involved in the loss in order to avoid bias.

400

Are you required to send new bills to vendor while peer review is being completed?

What is Yes – bills should be regularly shared with the vendor to ensure the PRO has the most up-to-date records to make an appropriate determination.

400

This is how long the vendor have to send the report to us once they receive it from the PRO.

What is 3 days.

500

What improvements are you experiencing with the plan of care?

If you aren't improving, has the doctor discussed trying anything different? Diagnostic testing? Referring you to another specialty?

What are questions to ask the insured when determining if a peer is warranted. 

500

IV and CV pictures and/or police report are sent to which party during the peer review process.

Who is the peer review vendor.

500

We are in the process of completing a chiro peer review. The patient was referred to an EMG by the chiro. We have bills from the physical medicine & rehab doctor who did an initial evaluation and performed the EMG. Are those bills subject to the peer review and should they be put on notice?

No – if they did an entirely new evaluation of the patient, those bills will not be subject to the peer review because the treatment was rendered by a practitioner that is not of like specialty.

500

Factors you consider when determining if a peer review is still appropriate at the check in point.

Depends on the policy limits and the specifics of the accident. You should look at any newly received bills for treatment status/frequency, any new diagnostic studies, and new specialties.

500

If treatment is not medically reasonable or necessary but we have already paid for bills, how many days back can we request reimbursement?

What is we can request reimbursement for bills that are received and paid within 90 days of referral.