ADHS/DBHS contracts with the RBHA to administer care throughout the state. What RBHA serves Maricopa county
Mercy Care
True or False:
In a group setting, the facilitator should encourage the members to give each other advice
False
Common symptoms of an issue related to a cognitive problem include
Attention
What do you do to actively listen
Limit distractions to allow for focus on the speaker
A sense of community gives a sense of
Belonging
A class action suit was filed in 1981 against the state of AZ alleging that the state and the county did not provide a comprehensive mental health system. Who were the litigants in that case
Arnold vs. Sarn
Is loaning money to a client a boundary violation
Yes
A stressor is defined as
Anything that makes anyone uncomfortable
How do you support a hopeful outlook
By providing reassurance and encouragement
At what point does recovery begin
When you realize that recovery is possible and achievable
What organization prohibits discrimination against an individual with a disability
Americans with Disabilities Act
Motivational interviewing should not be confused with
Counseling or psychotherapy
Two common problems related to substance abuse are
Health and safety problems
What is individual advocacy
When one person speaks on behalf of another person
What is unconditional positive regard
Acceptance and support of a person regardless of what the person says or does
Components of the Individual Service Plan (ISP) includes
Goals, objectives, and individual strengths with contribute to individual success
What is it called when a PSS has a personal and professional relationship with someone
Dual Relationship
What is a co-occurring disorder generally defined as
A mental health and an addiction diagnosis
Advocacy
The act of speaking to and for another person or oneself
What three things comprise shared emotional connection
Sharing a bond, similar history, and shared experience
When seeking employment, when can disclosure occur
1. Before or during the hiring process
2. After a job offer, but before starting a job
3. Any time after the beginning of the job
A boundary violation happens when a person
1. Develops a social relationship with the member after service
2. Accepts gifts from an individual receiving services
3. Has a dual relationship with a member
Hallucination symptoms include:
1. Auditory or visual perceptions
2. Involve the other senses: feel, taste, or smell
3. Are manageable with coping strategies
What 3 things build trust
1. The ability to recognize your own and other's emotional states
2. Influencing others by engaging them in a positive way
3. Building upon personal strengths and self confidence
Emotional intelligence involves 3 things. What are they
1. Placing confidence in another person
2. Saying what we will or will not do
3. Taking action on what we say we will do