Mental Health History/Paperwork Info
Violations/Avoiding Mistakes
Symptoms Part 2
Listening and advocating
Acceptance and Emotion
100

ADHS/DBHS contracts with the RBHA to administer care throughout the state. What RBHA serves Maricopa county

Mercy Care

100

True or False: 

In a group setting, the facilitator should encourage the members to give each other advice

False

100

Common symptoms of an issue related to a cognitive problem include

Attention

100

What do you do to actively listen

Limit distractions to allow for focus on the speaker

100

A sense of community gives a sense of 

Belonging

200

A class action suit was filed in 1981 against the state of AZ alleging that the state and the county did not provide a comprehensive mental health system. Who were the litigants in that case

Arnold vs. Sarn

200

Is loaning money to a client a boundary violation

Yes

200

A stressor is defined as 

Anything that makes anyone uncomfortable

200

How do you support a hopeful outlook

By providing reassurance and encouragement

200

At what point does recovery begin

When you realize that recovery is possible and achievable

300

What organization prohibits discrimination against an individual with a disability

Americans with Disabilities Act

300

Motivational interviewing should not be confused with

Counseling or psychotherapy

300

Two common problems related to substance abuse are 

Health and safety problems

300

What is individual advocacy

When one person speaks on behalf of another person

300

What is unconditional positive regard

Acceptance and support of a person regardless of what the person says or does

400

Components of the Individual Service Plan (ISP) includes 

Goals, objectives, and individual strengths with contribute to individual success

400

What is it called when a PSS has a personal and professional relationship with someone

Dual Relationship

400

What is a co-occurring disorder generally defined as 

A mental health and an addiction diagnosis

400

Advocacy

The act of speaking to and for another person or oneself

400

What three things comprise shared emotional connection

Sharing a bond, similar history, and shared experience

500

When seeking employment, when can disclosure occur

1. Before or during the hiring process

2. After a job offer, but before starting a job

3. Any time after the beginning of the job

500

A boundary violation happens when a person

1. Develops a social relationship with the member after service

2. Accepts gifts from an individual receiving services

3. Has a dual relationship with a member

500

Hallucination symptoms include:

1. Auditory or visual perceptions

2. Involve the other senses: feel, taste, or smell

3. Are manageable with coping strategies

500

What 3 things build trust

1. The ability to recognize your own and other's emotional states

2. Influencing others by engaging them in a positive way

3. Building upon personal strengths and self confidence

500

Emotional intelligence involves 3 things. What are they

1. Placing confidence in another person

2. Saying what we will or will not do

3. Taking action on what we say we will do