Parts
Parts & Brands
Brands
Testing
Troubleshooting
100

This is the blower that blows the warm air into the room.

What is a convection blower? 

100

This part sits over the burnpot in QF units

What is a thermocouple?

100

Breckwell made most of their models with the same RPM for the auger motor, then they switched to a different RPM. These are the old and current RPMs.

What are 4 RPM and 1 RPM? 

100

This is how you test an auger motor. 

What is removing the auger motor from the stove, using a surge protector hook up to 115v wall power, and trying to stop the shaft from turning with pliers? If the shaft does not turn or can be stopped the motor is bad. 

100

This is the first step in troubleshooting. 

What is thoroughly cleaning the stove? 

200

This switch is typically located on the combustion blower.

What is the low limit switch?

200

Austroflamm Integra units use this in place of a vacuum switch. 

What is an air sensor? 

200

Stoves made by this manufactuere require a thermostat to function. 

What is QuadraFire? 

200

This is how you would test a limit switch.

Figure out of it is normally open or closed. Then with a multimeter test for continuity across the terminals and make sure it is correct. Then heat up the disc until you hear a click, then make sure you get the opposite reading than before.

200

A customer's stove will turn on and feed pellets but the blower that comes on first will not come on. Besides cleaning, this is what we should instruct our customers to do. 

What is bench test the combustion blower? 

300

This is the part of the stove that heats the air being blown into the room. 

What is heat exchanger tubes? 

300

These were used in early Enviro, Kozi, and Whitfield stoves before control boards. 

What are timer control boxes? 

300

Whitfield used a proof of fire switch in all of their units except for the Profile and Optima series. For those series, this is used in place of the proof of fire switch.

What is a photo-eye?

300

These are the two ways you can test an igniter.

What is with a multimeter for the proper OHMS or by hooking it up to wall power?

300

These things can cause a stove to overheat.

What are dirty stove, bad convection blower, venting restriction, or operation issue (stove on high but blower on low)? 

400

When a mother and daughter board are used, these are their functions.

What is the motherboard is the main brain of the stove, receives and distributed power; and the daughter board signals operator commands to the motherboard? 

400

This part sits over the burn pot in a Harman

what is a flame guide?

400

This is how you can tell the difference between a Whitfield Advantage II-T and III.

What is if it has 3 separate glass panels or 1 glass with two bends in it. 

400

This is how you would test a micro or door/lid switch. 

Figure out of it is normally open or closed (Almost all would be NO). Then with a multimeter test for continuity across the terminals when the arm is in its natural resting place and make sure it is correct. Then press the arm down and make sure you get the opposite readying than before.

400

If a QF 1200 has no response when turned on, no call light, these are 3 of the possible issues. 

What are no 115 VAC to stove, blown fuse, bad #3 Snap disc, damaged or disconnected wire, or bad control box? 

500

This is the function of an ESP probe.

What is to sense the temperature in the combustion chamber and report it to the control board? THe control board will then shut the stove off it the temp is too low or too high. 

500

When recommending a new Enviro control board to a customer it is important to have them double-check this feature first. 

What is the orintation of the thermostat slide switch? (bonus: whether there is a convection button or not as well)

500

This manufacturer has models that use two auger motors. 

What is Englander? 

500

This is how you test a control board. 

What is you cannot? You have to clean the stove and then rule out any other possible cause. If everything checks out then replace the board. 

500

It is essential to have safety switches or sensors in pellet stoves to ensure these 3 issues do not occur. 


What are running with poor or no flame, running with an air restriction, and continuing to run if overheating?