Customer service
This means helping customers politely and effectively.
Customer service
These people directly represent the business to customers.
Employees
These people buy products and services.
Customers
Good people management can increase these.
Sales
Employees should have this skill to speak clearly with customers .
Communicrion
Businesses use this to improve workers’ skills.
training
Customers often give this about products or services.
Feedback
A business with friendly staff usually has a good this.
Reputation/image
This quality helps workers stay calm with difficult customers.
Patience
Happy employees are usually more this.
Motivated
Happy customers may recommend a business through this.
Word of mouth/ reposts
Poor service may cause businesses to lose these.
Customer profit
Good customer service can increase this from customers.
Loyalty
Employees should know information about these to help customers.
Product/service
Businesses try to keep customers satisfied to encourage this.
Repeat purchases
Businesses motivate employees using rewards and this
Incentives
Customers may leave bad online comments called these.
Negative review
This department often helps solve customer problems.
Customer service
Customers influence a company’s reputation through online posts and these.
Reviews
Excellent customer experiences help businesses build this with customers.
Trust and loyalty