Effective
Meetings
Meetings
Leading
Change
Change
Influencing & Collaboration
Skills
Skills
Priority &
Goal Setting
Goal Setting
Managing
for Performance
for Performance
100
Name 3 Characteristics of an Effective Meeting
Right time is allocated depending on issues
Purpose of meeting is clear
Appropriate people in attendance
Materials are distributed in advance
Each agenda item has a clear purpose and relevant to attendees
Listing of action items, responsibilities, deadlines, next steps are captured and distributed
Follow up mechanisms are used
Quality decisions were made
Team members were appropriately engaged in the outcome of the decision
100
Name the 4 Stages on the Change Curve
Denial
Frustration
Exploring
Acceptance
100
Name 2 sources of Influence
- Role or Title
- Experience or Expertise
- Information or Insight
- Relationships or Network
- People or Leadership Impact
100
What does SMART stand for?
Specific
Measurable
Achievable
Relevant
Time - based
100
Explain: Fixed vs Growth Mindset
- Fixed Mindset - Assumes that individual capabilities and talents are static and cannot be changed.
- Growth Mindset - Believe that the individuals capabilities and talents can be improved
200
Name 3 Meeting Agreements
Critique ideas, not people
Check for understanding
Have the courage to disagree
Mute before taking a phone call
Express concerns during the meeting, not after
Keep conflict healthy
Everyone supports group decisions in both word and deed
What is discussed in the room, stays in the room
No gossiping
Silence means agreement (so speak up if you disagree)
Attendance means participation
200
Define: Change Leadership
The ability to engage and influence others to actively contribute to change success.
200
Define Collaboration
Influencing Other and being open to being influenced by others. (a 2 way influence)
200
What is the difference between Importance and Urgency?
- Importance - Closely aligned with you priorities. The activity will have a big impact on your responsibilities, team - employees, organization
- Urgency - Activity that makes you feel like you need to respond quickly. The activity is time sensitive and if not acted upon, the possible value will be lost
200
What skillsets are required when Managing Performance?
- Probe to discover
- Multi-level Listening
- Provide Feedback
300
What is the role of a Facilitator?
MEETING FACILITATOR
Prepares the agenda (with/without input)
Ensures the meeting time is spent efficiently
Ensures the meeting time is spent effectively
Encourages full participation
Helps manage Meeting Agreements
Ensures follow-up on actions commitments
300
Name 2 positive emotions you can influence as a leader during continuous change.
Energized
Committed
Accepting
Optimistic
Curious
300
Give one example from your team (within the last month) where that individual got out of their comfort zone and collaborated across the business.
Note: the example needs to demonstrate impact and involve several employees
300
How can you optimize your workflow? (Name one way)
- Be planful
- Be organized
- Be focused
300
What are some characteristics of discovery questions?
- Open ended
- Creates movement
- Start with "what" or "how"
- Are genuine questions
- Help the individual learn
- Empowers people
400
Name 3 Tips for Effective Virtual Meetings
Use whiteboards to capture ideas.
Turn on video to better understand body language/meaning of message and keep people engaged (people feel more connected when they can see each other).
Ask people to mute their lines if they are in a noisy location.
Use visuals—share slides or other documents (send detailed documents ahead of time).
Use polls for voting and to capture data.
400
How can you as a leader accelerate change acceptance and reduce resistance?
What - create awareness
Why - starts to build commitment
How - provides clarity
400
Name 2 leader attributes for successful connection and collaboration
- Set Expectations
- Appreciate a Diversity of Ideas
- Promote Trust
400
What are the 4 D's to create focus?
- Delete
- Delay
- Delegate
- Do
400
Name 2 listening tips
- Remain engaged (eye contact, posture)
- You don't need an immediate response
- Manage unhelpful reactions
- Pause and formulate a thoughtful response
500
What percentage of the time should you spend:Preparing for the meeting?Conducting the meeting?Following up after the meeting?
500
What is your role as a leader during change? Name at least one role.
- Understand the change and rationale
- Personally commit to the change
- Help others commit and adapt
500
Name 3 core factors of Trust
- Integrity
- Credibility
- Transparency
- Empathy
- Reliability
500
Give one detailed SMART goal
The goal needs to be specific, measurable, achievable, relevant, time-based
500
Name 2 of the 4 components in providing effective feedback
- Situation
- Behaviour
- Impact
- Discovery