pick a safe place under a piece of furniture against an interior wall away from windows
What to do during the tremor
100
do not follow the suspect for any reason
What to do after a robbery
100
the details of when, where and how the injury occured
What is the guest incident report form
100
evacuate guests quickly and calmly
What is the first step to take to evacuate
200
an unpredictable event that is s major threat to our company, the retail sector or to stakeholders. Its occurrence will fundamentally change how business is conducted
What is a crisis
200
Check for injuries to employees /guests and building damage
What to do immediately after the tremor
200
type of missing /damaged erchandise and number if items damages and specific sku information
What information should you give to inventory control after an incident
200
it is always the decision of the injured person whether or not they want to receive medical treatment
What is the right time to give medical care
200
"may i please have your attention, an emergency makes it necessary for us to evacuate the store immediately. Please head to the nearest exit"
What is the proper thing to say to evacuate guests?
300
an unforeseen combination of circumstances that cals for immediate action. Most ____ are usually localized and temporarily disrupt business operations
What is an emergency
300
put funds in safe if time allows
turn on alarm
endure doors are locked
What is securing the store
300
immediately after the suspect has left the store
What is the right time to call 911
300
close toed shoes
What is the proper foot attire for back room and merch shifts
400
a real time emergency response resource for all facilities across the globe, when called, the ____operator will connect store member with a member of asset protection.
What is the emergency hotline
400
Daily Double:
they will call your RM, AM, Crisis team at ssc and comms team