CRA POLICY
The CRA is a 1977 law that requires the federal government to assess the bank’s record of meeting the credit needs of its communities; this is the name of the federal agency tasked with assessing Peoples Bank’s performance under the CRA.
What is the Federal Deposit Insurance Corporation (FDIC)?
This is: to build strong partnerships with our customers and communities to help them achieve financial success.
What is Peoples Bank’s mission?
These are issues such as employee dishonesty, discrimination, or violations of law, rules, or bank policy.
What are things reported through the whistleblower hotline?
These two things should be done to your computer at the end of the day so it receives updates.
What is rebooting your computer and leaving it on for maintenance?
This is the handle Peoples Bank uses across all social media platforms.
What is @ibankpeoples?
You can find a link to log these types of employee activities on the Employee Intranet under the Resources tab.
What are Volunteer Services?
This individual is Peoples Bank’s CRA Officer.
Who is Sylvia Delgado?
All external communications impacting more than 10 recipients must be reviewed and approved by this department before being deployed.
What is the Marketing Department?
This is who employees can call if they want to discuss their concerns anonymously.
What is the Whistleblower Hotline?
A flash drive labeled ‘Top Secret’ you found in the parking lot should never be ______ into your _____.
What is plugged/inserted into your computer/laptop?
These five platforms are where you can currently find Peoples Bank online.
What are Facebook, LinkedIn, Instagram, YouTube, and TikTok?
Kadince helps track these kinds of Bank activities, such as sponsorships and employee volunteering.
What are community involvement activities?
The CRA Officer also serves in this additional officer capacity at the bank.
What is the bank’s Fair Lending Officer?
This is the name of Peoples Bank’s holding company.
What is Finward Bancorp?
This is who you speak to when you call the whistleblower hotline to report a concern.
What is a live NAVEX employee?
This is something you should never do with your password.
What is write it down and/or share it with someone?
If a customer posts a negative comment on social media about the bank, you should do this instead of responding.
What is notify Brandi Leep, Digital and Social Media Coordinator?
This 1977 federal law encourages banks to help meet the credit needs of the communities they serve.
What is the Community Reinvestment Act (CRA)?
These four counties in Illinois and Indiana make up the bank’s CRA assessment area.
What are Cook/DuPage counites in Illinois, and Lake/Porter counites in Indiana?
Coined in 2021 during the brand’s refresh, the name Finward is comprised of these two concepts.
What are Financial Services and Forward?
These are the two officers who are notified when a whistleblower complaint is made.
Who are Ben Bochnowski, CEO, and Joe Shimala, Director of Compliance.
Examples of these include Google Drive, Dropbox, and other file storage sites.
What are websites that should never be used to store or transfer Bank files?
When taking photos inside the bank, make sure these are not visible in the background.
What are computer screens, confidential documents, or security cameras?
Employees are asked to record their volunteer hours this often, according to the Employee Handbook.
What is monthly?
This is the official location of the bank’s CRA Public File.
What is the bank’s official website (www.ibankpeoples.com)?
This should be added to the end of all email communications, whether internal or external, including the bank’s logo and employee’s contact information.
What is your email signature?
These are 3 things that will not happen to me if I report a concern to the Whistleblower hotline in good faith.
What are reprisal, intimidation, or retaliation?
An email marked with a red exclamation point is considered ______, and you should reply within ______ of receiving it.
What is considered urgent, and reply within one hour?
Peoples Bank encourages employees to do these four things to help boost engagement on social media.
What are like, share, comment, and follow/subscribe?
In Kadince, volunteer activities are categorized based on this eligibility criterion.
What CRA eligibility?