What are SOFT SKILLS? Give a few examples.
They are personality driven skills that influence the way we interact with each other
Examples: Engaging in small talk, etiquette, listening, public speaking
What is a SMART goal and why are they important?
Specific, Measurable, Attainable , Reliable, and Time based.
Storytelling is important because.....
(No right answer, up for interpretation)
What are some good tips/advice for good storytelling?
2) Don't ramble
3) Don't limit yourself to the hero
4) Don't forget the takeaway
5) Don't replay the narrative
What does leadership mean and why is it important? Give examples of good leadership skills.
Communication, Vision, Problem Solving & Decision Making, Interpersonal Style (knowing how to work your way around everyone)
What are some good employee skills?
Common: professionalism, communication, teamwork, problem-solving
Unique: adaptability, resilience, creativity, conflict resolution, story telling.
What is MENTAL HEALTH and why is it important?
Mental health means having the capacity to be able to adapt challenges that life creates for people.
What are boundaries and how can you set them?
They are important for you to preserve and nurture your mental and emotional health.
Access your energy (and self awareness, your bubble!!). Identify why you feel that way. Think about what you need. Clearly name your boundary. Express it calmly and politely. Be direct.
What is emotional intelligence?
The ability to perceive, control, and express your own emotions
ALSO: the ability to understand, interpret, and respond to the emotions of others
Signs of low emotional intelligence & signs of high emotional intelligence
LOW: being argumentative, not listening, blaming others, emotional outbursts
HIGH: Displays empathy, can communicate effectivley, accepts self and others, understanding your own feelings