PREMIER
What does P mean in PREMIER?
Prepare to serve the customer
What is the 80/20 rule?
Listening 80% of the time and talk 20% of the time
Where does mug go in the Great 9?
Ice cream
Which country is the host of the 2026 World Cup?
United States
Mexico
Canada
What does GTA mean when you end your account visit?
Greet the customer
Tell them what you did
Ask if there is anything else
What is the second P in PEPSI?
Provide (overcome objections and offer critical details)
Where does Gatorlyte go in the Great 9?
Alcohol
Which country has won the most Fifa World Cup in history?
Brazil
How should backrooms be organized?
Keep packages & brands together and rotated
Consolidate
What are the 4 Cs?
Consumer
Category
Company
Competition
Where does tea go in the Great 9?
Frozen
Which two countries are tied for the second most World Cups with 4 each?
Germany and Italy
What are the different classifications of haulbacks?
OOD
Breakage
Sellable
What do you do in Implement of PEPSI?
Recap next steps
Set clear success measures
Let everyone know next steps
What percentage of Starbucks frap baskets include a bakery item?
40%
Which country won the first Fifa World Cup in 1930?
Uruguay
What is PREMIER? (Tell us the acronym)
Prepare to serve the customer
Report your arrival
Examine the account
Merchandise
Inventory the backroom
End the account visit
Review store activities
What is PEPSI? (Tell us the acronym)
Present
Explain
Provide
Secure
Implement
What is the cross-purchase index of Rockstar and refrigerated meates?
117
Which country failed to score a single goal in their first World Cup appearance in 1986?
Canada